Picked up the hot deal on the umax Astra 3400 scanner from buy.com in January, and finally got around to trying it out.
Nothing. Black scans.
Called UMax tech support, which told me that there are problems with the VIA Apollo KT133 chip and USB support, and I need to install a whole slew of drivers.
I went to the Viatech site, and did
(http://www.via.com.tw/drivers/index_new2.htm); (http://www.via.com.tw/drivers/index.htm) but still have black scans.
Also got the lastest driver from Microsoft (http://support.microsoft.com/suppor...P?LN=EN-US&SD=gn&FR=0>\cf1\ulnone\par) (I'm running Win98-2nd)
Anyone have this problem and fix it yet?
Nothing. Black scans.
Called UMax tech support, which told me that there are problems with the VIA Apollo KT133 chip and USB support, and I need to install a whole slew of drivers.
I went to the Viatech site, and did
(http://www.via.com.tw/drivers/index_new2.htm); (http://www.via.com.tw/drivers/index.htm) but still have black scans.
Also got the lastest driver from Microsoft (http://support.microsoft.com/suppor...P?LN=EN-US&SD=gn&FR=0>\cf1\ulnone\par) (I'm running Win98-2nd)
Anyone have this problem and fix it yet?
Facebook
Twitter