Keyboard not working after CMOS reset, please help!

TiernO97

Member
Oct 17, 2015
33
1
11
So i was cleaning my PC because it was filled with dust, when I connected everything back in and turned it on, my keyboard and mouse would be working for like 10 seconds. Then they would turn off and i would be at the windows 10 lock screen and unable to progress.

So i opened up the PC again (disconnected everything of course) and removed the CMOS battery and left it out for around 5 mins, I reinserted it, turned on the PC and now just my mouse works and the keyboard doesn't :(

Anyone have any suggestions?
 

DigDog

Lifer
Jun 3, 2011
14,242
2,704
126
you unplugged it. 99% i'm sure you just need to check the connector.

reason for saying this is, ps/2 is one of those machine-language, unbreakable ports that will work even when the PC is on fire.
 

bigboxes

Lifer
Apr 6, 2002
40,878
12,294
146
From Microsoft:

Apparantly this is an issue with the hybrid shutdown option in Windows 10.

You can disable Hybrid shutdown (or "fast startup", as it is called in Win 10) via Control Panel:

- open "Power Options"

- open "Choose what the power buttons do"

- click on "Change settings that are currently unavailable"

- uncheck "Turn on fast startup"

From now on Win 10 will initialize all driver on startup. This will take longer but it works.

You can force the full startup also by just cutting off the power. On the next startup your mouse and keyboard should work so you can make the changes as described above.

If that doesn't work you can try some of the other solutions on this web page.

https://answers.microsoft.com/en-us...s/55311f4a-97eb-4b12-95bd-7d3743e930dc?page=6
 

bigboxes

Lifer
Apr 6, 2002
40,878
12,294
146
does ps/2 need drivers now ?

Say it with me... "USB". I switched from ps/2 keyboard in 2009. My guess is that not many still use ps/2. Not saying that USB is more reliable. That's a different argument. There's a good chance that the OP doesn't even have a ps/2 port on his PC. But ungplugging and plugging back in that USB keyboard to see if you could get it working would be the first step to troubleshooting.

It's kind of funny because when I came back to my computer to check on this thread my keyboard had stopped working. Figure the odds! So, I just unplugged and then plugged back in the keyboard's USB jack a couple of times and the keyboard's lights started working again. :p
 

TiernO97

Member
Oct 17, 2015
33
1
11
Say it with me... "USB". I switched from ps/2 keyboard in 2009. My guess is that not many still use ps/2. Not saying that USB is more reliable. That's a different argument. There's a good chance that the OP doesn't even have a ps/2 port on his PC. But ungplugging and plugging back in that USB keyboard to see if you could get it working would be the first step to troubleshooting.

It's kind of funny because when I came back to my computer to check on this thread my keyboard had stopped working. Figure the odds! So, I just unplugged and then plugged back in the keyboard's USB jack a couple of times and the keyboard's lights started working again. :p

Thanks for the answers guys. I do have a PS/2 port on my computer, but the keyboard is USB. The problem wasn't the connection because it worked when I was in the bios but when I proceeded to load windows it stopped completely. I just wiped my Hard Drive and installed a clean version of Windows and it worked. Weird but oh well it's working now
 
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