Okay so this is a funny story/problem. My keyboard has a short on my M6810 laptop, it types two letters at the same time on certain keys. So if I type in 'sf' it'll give me 'sxfv'. Anyway, I brought it to BB the first time and he said he can't send it back with missing drivers (I did a WinXP Pro reinstall, missed a few drivers, but none relating to the keyboard). So then I got kinda ticked so I went home, did a complete factory restore with the included CD. I got to the Windows setup screen and I when it asks you to type in your name as a user (you know when you load windows for the first time it asks for the main user and other users if you have family or something) I typed it in and then it did the same thing, keys were messed up. So I said to myself, "Great! Time to bring it back." Brought it back a second time and this time, when I sat down at the BB service table (this was the next day so different tech) I could not get the keys to do what they were doing earlier for the life of me. I was there for 20 minutes before the guy looked at me like I was crazy and then told me to go home because it was fine now.
So now... after the story... what should I do. Take it back to BB until that sucker breaks in front of their face? Or should I find a way to fix it on my own?
So now... after the story... what should I do. Take it back to BB until that sucker breaks in front of their face? Or should I find a way to fix it on my own?
and take it very carefully to BBY. But you do have to demonstrate the problem to them b4 they will send it off. However, FYI, it will take them a few weeks to get it back to you.
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