keyboard and trackpad unresponsive

kubani1

Senior member
Oct 23, 2010
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www.promotingcrap.com
Hello, I'm having an issue and I'm wondering if anyone else has had the same experience.

the trackpad, and now the keyboard, on my 2011 Macbook Pro 13" seem to occasionally not work. this has been happening more and more often recently, and now I'm getting quite worried because this last time it lasted for the better part of 20 minutes and required a few restarts.

I can plug in a keyboard and mouse through the USB ports and that works fine, but this problem is kind of serious. I am 6 months out of my warranty, I couldn't afford the applecare at the time, and it didn't occur to me to buy it after a year. Stupid, maybe, but thats the situation I'm in.

Basically I'm just wondering if anyone else has had this issue and knows of a fix. I'm gonna go into an apple store tomorrow, but generally I hate apple stores, they are over crowded and full of annoying supposed geniuses who know less than i do, and I don't even know that much.

That and I get worried by all those stickers that say i cannot remove the battery, I never know if i should take those stickers serious, but I don't feel comfortable removing tem, great now da key between 'g' and 'j' doesn't work.

h, and now its back, this bothers me.

i read on an apple forum that if you remove the battery there is some sort of hardware glitch that can be fixed by a putting something inbetween the battery and the trackpad, but the inside of my computer has these stupid stickers telling me not to remove anything, can i ignore those? the forums i read on this issue were from 2007 MBP so I don't know if it would also apply to my situation.
 

TheStu

Moderator<br>Mobile Devices & Gadgets
Moderator
Sep 15, 2004
12,089
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91
Setup your appointment and take it in, they might be able to help you.
 

kubani1

Senior member
Oct 23, 2010
253
0
76
www.promotingcrap.com
well, i brought it in, they were actually very nice, he checked all the connections and used an adhesive to help stop anything from moving, but if it keeps happening I will have to replace the trackpad and keyboard, which would set me back about £150, so hopefully this fixes the problem.
 

TheStu

Moderator<br>Mobile Devices & Gadgets
Moderator
Sep 15, 2004
12,089
45
91
well, i brought it in, they were actually very nice, he checked all the connections and used an adhesive to help stop anything from moving, but if it keeps happening I will have to replace the trackpad and keyboard, which would set me back about £150, so hopefully this fixes the problem.

Yea, and replacing the keyboard on the unibodies requires basically a full gutting of the system. The flipside to this is that it took me 5 minutes and 2 screws to replace the keyboard on my work laptop, so Apple could have made this a little bit easier on people, or maybe charge less for the replacement.