Kensington PC camera SCAM

[Jimbon]

I just noticed that it is impossible to get the $30 back from Kensington for the PC camera I bought last weekend from CompUSA. CompUSA advertised that it was FREE after $29.99 MIR, but you can only get $20 back from the rebate form and the other $10, you got to peel the orange lable off from the package and registered on-line for some crap company and get confirmation e-mail and then acclaim, but even though you can not get it because both requires the ORIGINAL UPC from the package.
Damn! You got me. I hate Kensington, slow rebate redemption, harsh condition for rebates.
Anyone know how to deal with this scam please help!!!!:|

 

[BLoop]

You should email and call CompUSA. If they advertised it as free, it should be, or they should make up the difference.

 

[Yoshi2000]

There has been some discussion about this on other threads, but let me throw in my 2 cents worth...

CompUSA told me to send the original UPC for the $10 rebate, and a COPY to the $20 rebate. The rationale is that the $10 rebate is the manufacturer's rebate, so play by the rules. The $20 is from CompUSA so they will be more flexible.

If you need to reference somebody in the future as a source for this information, please cite Mr. Cook, the Operations Manager at the CompUSA in Monrovia, CA.

Yoshi2000

 

[jrichrds]

I got the same response from the CompUSA store manager as Yoshi2000. General concensus is that's what the store managers have been telling people.