Just when I thought ebay couldnt get more interesting....it does

[PsychoAndy]

So I relisted a 3 unit dutch auction for my dell dimension 8200. I changed the item to 1 and I switched over to edit the HTML, however for some reason their applet doesent support saving this change (apparently) so my auction relisted with 3 units.

Ok, easy solution, right? Revise the item.

Ok, we have bids. Yay. Cancel bids.

Revise item. Ok, cant revise item.

Call ebay live help. THIS is good

10 minutes and apparently you cant cancel everyones bids, make changes to a listing and then let them bid again. Instead, ebay policy: close auction, pocket fees, relist.

So my dell dimension 8200 auction gets relisted. I'm out another 30 cents because ebay cant seem to get a seller friendly system together.

Worst part: I'm selling a dimension 8200 (mind you, the lady checked the listing and there are about 5 huge pics there) and the last part of the convo:
Susan S.: I wish you luck on selling your laptop!
Susan S.: Thank you for using live chat and have a great evening!

BTW, heres are all the pics she saw when she loaded the auction
pic1
pic2
pic3
pic4 (LAPTOP PIC LINK)
pic5 apparently, this is the "laptop" screen


Nice. Really. Cant tell a laptop from a desktop with pics.

I dont know wether to puke or to ROFL.

-PAB

 

[Orsorum]

I'd puke.

 

[Darein]

Well that is EBay for you.

 

[Orsorum]

Originally posted by: Darein
Well that is EBay for you.

Nef.

 

[Thegonagle]

WTF?

You list 3 but you've only got 1 to sell?

WTF?

/me is confused

How is Ebay wrong?

How is losing 30 cents such a great injustice?

ERROR! ERROR! DOES NOT COMPUTE.

 

[spp]

i'm assuming that the only interesting part is the laptop/desktop confusion??

 

[SHoddyCOmp]

Originally posted by: Garfang


WTF?

You list 3 but you've only got 1 to sell?

WTF?

/me is confused

How is Ebay wrong?

How is losing 30 cents such a great injustice?

ERROR! ERROR! DOES NOT COMPUTE.

lol im kinda confused too

 

[SHoddyCOmp]

all i can tell thats worthy of psoting here is the stupidity of the ebay person..

 

[PsychoAndy]

Originally posted by: Garfang


WTF?

You list 3 but you've only got 1 to sell?

WTF?

/me is confused

How is Ebay wrong?

How is losing 30 cents such a great injustice?

ERROR! ERROR! DOES NOT COMPUTE.

Ok, let me explain this. I went thru the relisting stage and I imput 1 instead of the 3 there. I saw a bug in the HTML, went over to that "stage" of the listing process and fixed it. After i took care of the HTML, I submitted it, but it defaulted the value to back to the original 3 instead of the 1 I put in.

They dont want me changing anything apparently after my listing. EVEN if all the customers are notified of the change. For example: You do a store sale for someone and your availabilty changes. You have to cancel and relist to do that. 30 cents isnt a biggie. My usual listing is $25. If you have to pay $25 to change your listing everytime, you'd be irritated.

It seems kinda ludicrous to me to be locked out of changing anything useful even if everyone is informed of the change.

-PAB

 

[Peetoeng]

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

 

[PsychoAndy]

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

 

[Thegonagle]

Well, I get it, and it sucks to make a mistake that can't be easily undone, but remember to be extremely careful if you're using the back button while you're filing out any kind of form on the web. It usually "defaults," for lack of a better term, to the all the original values that you entered.

Take care!

Later on.

 

[PsychoAndy]

Originally posted by: Garfang
Well, I get it, and it sucks to make a mistake that can't be easily undone, but remember to be extremely careful if you're using the back button while you're filing out any kind of form on the web. It usually "defaults," for lack of a better term, to the all the original values that you entered.

Take care!

Later on.

Yeah, I get the picture now. I'm adding this to my list of grievances.

-PAB

 

[ThisIsMatt]

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

 

[tm37]

I don't think that will fit in my backpack

 

[PsychoAndy]

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

Simple. Ebay dosent have to decide what differences make a product sell and/or legitimate. The bidder can make that decision.

Ideal non-realistic example. My listing has 3 dell rigs. I cancel all their bids and make the quantity one dell rig. Customers bids are cancelled. If they like the product enough, they can bid on it again. They can see that a change has been made, they dont have to bid again.

Another example. My listing has 3 dell rigs. I take out all the flat screens and substitute CRT's. All bids are cancelled. Bidders have the right to re-bid with a new price since, obvoiusly the item has changed and they are no longer obligated to make the purchase.

Ebay lets anybody relist auctions. You can relist a single peice as a dutch and vice versa. Do they charge you more? Rightfully, yes.
Yes, I made sales off the dutch auction. That dosent mean I dont still have the same merchandise.

-PAB

 

[bizmark]

I can see how she might have just seen this pic and thought you were selling a laptop.

 

[ThisIsMatt]

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

Simple. Ebay dosent have to decide what differences make a product sell and/or legitimate. The bidder can make that decision.

Ideal non-realistic example. My listing has 3 dell rigs. I cancel all their bids and make the quantity one dell rig. Customers bids are cancelled. If they like the product enough, they can bid on it again. They can see that a change has been made, they dont have to bid again.

Another example. My listing has 3 dell rigs. I take out all the flat screens and substitute CRT's. All bids are cancelled. Bidders have the right to re-bid with a new price since, obvoiusly the item has changed and they are no longer obligated to make the purchase.

Ebay lets anybody relist auctions. You can relist a single peice as a dutch and vice versa. Do they charge you more? Rightfully, yes.
Yes, I made sales off the dutch auction. That dosent mean I dont still have the same merchandise.

-PAB

But you know there are a _lot_ of idiots on ebay. Are you trying to relist as a non-sale relisting to get a kickback?

 

[PsychoAndy]

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

Simple. Ebay dosent have to decide what differences make a product sell and/or legitimate. The bidder can make that decision.

Ideal non-realistic example. My listing has 3 dell rigs. I cancel all their bids and make the quantity one dell rig. Customers bids are cancelled. If they like the product enough, they can bid on it again. They can see that a change has been made, they dont have to bid again.

Another example. My listing has 3 dell rigs. I take out all the flat screens and substitute CRT's. All bids are cancelled. Bidders have the right to re-bid with a new price since, obvoiusly the item has changed and they are no longer obligated to make the purchase.

Ebay lets anybody relist auctions. You can relist a single peice as a dutch and vice versa. Do they charge you more? Rightfully, yes.
Yes, I made sales off the dutch auction. That dosent mean I dont still have the same merchandise.

-PAB

But you know there are a _lot_ of idiots on ebay. Are you trying to relist as a non-sale relisting to get a kickback?

I do realize there are idiots. And if they decide that I tweaked the auction counter and dont bid, well thats their loss. As far as relisting for "kickback" purposes, I dont know what you mean. If you are implying that i had a non paying bidder, I've had a 100% paying bidder rate since i instituted my new policy. Basically, if you dont pay my attorneys go after you and you have to pay for it. It WORKS.

I had 4 rigs. I sold 3 on dutch. I have one left, so instead of reworking listing HTML, menus, et al, I relisted it and I specified a new qty, just the table didnt update properly. Normally I bold and featured, so that runs to almost $30 a listing. It gets very pricey when you dont have paying bidders.

Basically, my beef is that we cant revise our listings anymore to tweak HTML, make things clearer to the customer, or manage our listings the way we used to be able to without penalty to the bidder.

-PAB

 

[ThisIsMatt]

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

Simple. Ebay dosent have to decide what differences make a product sell and/or legitimate. The bidder can make that decision.

Ideal non-realistic example. My listing has 3 dell rigs. I cancel all their bids and make the quantity one dell rig. Customers bids are cancelled. If they like the product enough, they can bid on it again. They can see that a change has been made, they dont have to bid again.

Another example. My listing has 3 dell rigs. I take out all the flat screens and substitute CRT's. All bids are cancelled. Bidders have the right to re-bid with a new price since, obvoiusly the item has changed and they are no longer obligated to make the purchase.

Ebay lets anybody relist auctions. You can relist a single peice as a dutch and vice versa. Do they charge you more? Rightfully, yes.
Yes, I made sales off the dutch auction. That dosent mean I dont still have the same merchandise.

-PAB

But you know there are a _lot_ of idiots on ebay. Are you trying to relist as a non-sale relisting to get a kickback?

I do realize there are idiots. And if they decide that I tweaked the auction counter and dont bid, well thats their loss. As far as relisting for "kickback" purposes, I dont know what you mean. If you are implying that i had a non paying bidder, I've had a 100% paying bidder rate since i instituted my new policy. Basically, if you dont pay my attorneys go after you and you have to pay for it. It WORKS.

I had 4 rigs. I sold 3 on dutch. I have one left, so instead of reworking listing HTML, menus, et al, I relisted it and I specified a new qty, just the table didnt update properly. Normally I bold and featured, so that runs to almost $30 a listing. It gets very pricey when you dont have paying bidders.

Basically, my beef is that we cant revise our listings anymore to tweak HTML, make things clearer to the customer, or manage our listings the way we used to be able to without penalty to the bidder.

-PAB

I kickback as in a refund for relisting an item that didn't sell the first time (as in get the new listing for free).

 

[PsychoAndy]

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: ThisIsMatt

Originally posted by: PsychoAndy

Originally posted by: Peetoeng

Originally posted by: Garfang


How is losing 30 cents such a great injustice?

With that post count, you still don't know get the ferengi culture.
To ferengis, it's not about money, it's about respect. :Q

This time is 30 cents. Next time it might be 30 bucks.

My entire point is that as a seller, if you need to make a change to the listing, you should be able to provided that the users are notified of the change (bid cancellation) and you're not going to pull bait and switch on them. If your product is still in line from what it originally started out as with certian asthetic changes, you shouldnt have a problem.

-PAB

Huh? How is ebay supposed to automatically distinguish between what's asthetic and what's content? Plus, why should ebay let you relist from a dutch to a single auction after you've apparently made sales off the dutch auction?

Simple. Ebay dosent have to decide what differences make a product sell and/or legitimate. The bidder can make that decision.

Ideal non-realistic example. My listing has 3 dell rigs. I cancel all their bids and make the quantity one dell rig. Customers bids are cancelled. If they like the product enough, they can bid on it again. They can see that a change has been made, they dont have to bid again.

Another example. My listing has 3 dell rigs. I take out all the flat screens and substitute CRT's. All bids are cancelled. Bidders have the right to re-bid with a new price since, obvoiusly the item has changed and they are no longer obligated to make the purchase.

Ebay lets anybody relist auctions. You can relist a single peice as a dutch and vice versa. Do they charge you more? Rightfully, yes.
Yes, I made sales off the dutch auction. That dosent mean I dont still have the same merchandise.

-PAB

But you know there are a _lot_ of idiots on ebay. Are you trying to relist as a non-sale relisting to get a kickback?

I do realize there are idiots. And if they decide that I tweaked the auction counter and dont bid, well thats their loss. As far as relisting for "kickback" purposes, I dont know what you mean. If you are implying that i had a non paying bidder, I've had a 100% paying bidder rate since i instituted my new policy. Basically, if you dont pay my attorneys go after you and you have to pay for it. It WORKS.

I had 4 rigs. I sold 3 on dutch. I have one left, so instead of reworking listing HTML, menus, et al, I relisted it and I specified a new qty, just the table didnt update properly. Normally I bold and featured, so that runs to almost $30 a listing. It gets very pricey when you dont have paying bidders.

Basically, my beef is that we cant revise our listings anymore to tweak HTML, make things clearer to the customer, or manage our listings the way we used to be able to without penalty to the bidder.

-PAB

I kickback as in a refund for relisting an item that didn't sell the first time (as in get the new listing for free).

Thats not correct or a kickback then. Kickback is defined as "return of a percentage of a sum of money already received, typically as a result of pressure, coercion, or a secret agreement. "

You pay them for the initial listing outright. However when you relist an item that didnt sell the first time you are charged again, but credited back for the 2nd listing fee. You still paid for the listing the first time but it didnt sell, so as opposed to charging you to list again, your 2nd listing is considered no charge. It isnt as you refer to it, free.

-PAB

 

[MercenaryForHire]

Sweet system. We had two of those in at work a month ago. Both with the 1900FPs ... drool ...

Whatcha doing with the XBox in one of the pictures? It's off to one side. Sellin that too?

- M4H

 

[PsychoAndy]

Originally posted by: MercenaryForHire
Sweet system. We had two of those in at work a month ago. Both with the 1900FPs ... drool ...

Whatcha doing with the XBox in one of the pictures? It's off to one side. Sellin that too?

- M4H

The pics are from march. I had 8 xboxes (they were HUGE!), but I sold them already.

-PAB