Just have to brag on Newegg
- Thread starter episodic
- Start date
Brainonska511
Lifer
- Dec 10, 2005
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thirdeye
Platinum Member
Brainonska511
Lifer
- Dec 10, 2005
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Rock Hydra
Diamond Member
- Dec 13, 2004
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neutralizer
Lifer
- Oct 4, 2001
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Captante
Lifer
- Oct 20, 2003
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A lot depends on how the product is warranteed .. I was able to RMA my HIS X1900XTX IceQ3 to them 4 months after purchase because HIS only provides warranty service through the vender & since they no longer carrind the card I was given a store credit minus 15% which I put towards my EVGA 8800GTX.
While I wasn't thrilled about the 15% penalty, I hate to think where I'd be if I had made my purchase anyplace else... Newegg may not always have the lowest prices, but their customer service is by far the best im the business!
While I wasn't thrilled about the 15% penalty, I hate to think where I'd be if I had made my purchase anyplace else... Newegg may not always have the lowest prices, but their customer service is by far the best im the business!
eplebnista
Lifer
- Dec 3, 2001
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Another happy Newegg user. I just went through the same process with a motherboard they no longer carry after about 8 months after purchase and I was told there was no store credit by them. The only option they offered me was a complete refund to my CC with no restocking fee or anything(no refund on shipping though which is OK with me).
BoomerD
No Lifer
- Feb 26, 2006
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From their site:
"Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 1 year
This is our Detailed Standard Return Policy. Unless another return policy is indicated, products sold by Newegg.com are covered by this Standard Return Policy. Merchandise under this Standard Return Policy may be returned a) within 30 days of the original invoice date for a refund, or b) within one year of the original invoice date for a replacement of the same item. All returns require an RMA (Return Merchandise Authorization) number. All items returned for a refund are subject to a 15% restocking fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions."
Things like this is why I do 99% of my business with NewEgg, even though I have to pay Kahleeforneeya sales tax...
"Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 1 year
This is our Detailed Standard Return Policy. Unless another return policy is indicated, products sold by Newegg.com are covered by this Standard Return Policy. Merchandise under this Standard Return Policy may be returned a) within 30 days of the original invoice date for a refund, or b) within one year of the original invoice date for a replacement of the same item. All returns require an RMA (Return Merchandise Authorization) number. All items returned for a refund are subject to a 15% restocking fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions."
Things like this is why I do 99% of my business with NewEgg, even though I have to pay Kahleeforneeya sales tax...
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