Just got my third cookware set. . .

episodic

Lifer
Feb 7, 2004
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I bought a cookware set in 1992. It had a lifetime warranty. In 1995, it started having issues. I boxed it up per warranty and sent it back - the company sent me another brand new set - updated model.

This one started having issues in 1999 - sent it back - got another set. That set lasted till I noticed some of the non-stick flaking just recently. I boxed it up - sent it back - and just got a new set again - also an updated model :)

 

Albis

Platinum Member
May 29, 2004
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that's awesome

do you need to keep your receipt to get them to cover warranty or do you just need the box and warranty papers that come with the set?
 

episodic

Lifer
Feb 7, 2004
11,088
2
81
Originally posted by: Albis
that's awesome

do you need to keep your receipt to get them to cover warranty or do you just need the box and warranty papers that come with the set?

I just kept the original receipted and the warranty paper that came in the box. I've got it scanned into a file on cd with some other stuff. I just print it out and drop it in the box with a short note.
 

episodic

Lifer
Feb 7, 2004
11,088
2
81
Originally posted by: SampSon
What is "having issues"? Just the teflon coating peeling off?

Pretty much. I don't use metal either - just it seems to wear after a while, especially if you are a prolific cook like I am.