Just got my Santa Cruz, volume problem

Sephy

Platinum Member
Dec 21, 1999
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Win2K...
It's all good, except it doesn't seem to be pumping out the volume. I have to raise the master and wave volumes to basically max, and then turn my speaker volume almost all the way up to be able to have the volume at where it was a little less then halfway up on my speakers
Any fix or ideas?
 

Crank

Senior member
Feb 7, 2001
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Similar problem here - after rebooting several times and getting a little further along in the driver installation each time, I have CD's and MP3's playing o.k., but at much lower volume's than w/ my on-board sound.
Games play much louder than audio stuff, and MIDI files play out of the PC Speaker!!! WTF??
I'd appreciate any insight from one of your smarty people out there - I got the Dell refurbished card, so I don't even have a manual :-(
 

rommel

Banned
Jan 23, 2001
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there was a post about this already...cant remember the fix though...but maybe doa search....my santa cruz seems to be ok in the volume department...have you guys downloaded the latest drivers or did you load them off the cd that came with the sound card?...they may be the same but possibly check that out and the tech faq over at turtle-beach.com
 

Ben50

Senior member
Apr 29, 2001
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Make sure you check the wave volume settings under the mixer. For some reason, the volume keeps getting reset to a lower volume on my computer.
 

LocutusX

Diamond Member
Oct 9, 1999
3,061
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Oh yeah, this brings to mind another issue with the Santa Cruz. DirectMusic appears to be broken with the latest drivers, as evidenced with Serious Sam. I wonder when they are going to get around to fixing all of these bugs...
 

Crank

Senior member
Feb 7, 2001
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Resolved itself!?
How long did it take?
Maybe I should just cross my fingers and keep playing :)
I did check the volume levels in the mixer - all even, no effects on, etc. Still doesn't explain why the MIDI stuff plays through the PC speaker :)
I just got the card today (the Dell refurbished one) haven't tried the TB drivers yet - maybe tomorrow's project.
 

Sephy

Platinum Member
Dec 21, 1999
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I've been using the TB website drivers the whole time. It took like an hour to fix itself, heh.
 

LakerGod

Platinum Member
May 19, 2001
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I still seem to have this problem. I have the latest drivers from their website too. Also, I have another problem: when i try to run the Sound Check program that is provided with their drivers, my system basically hangs. I can't get rid of it in the task manager and after a while I basically have to shut my computer down manually. Does anybody have this problem?
 

Raincity

Diamond Member
Feb 17, 2000
4,477
12
81
When I run the soundcheck in Win2k it will kill my rear set of speakers for good. No setting will get the sound back. I have to uninstall the card reboot and reinstall the drivers again.

Rain
 

LocutusX

Diamond Member
Oct 9, 1999
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As we've seen in this thread, the SC is far from the perfect sound card, and I think we should all petition TB to get off their behinds and show us some driver goodness. ;)
 

Crank

Senior member
Feb 7, 2001
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Today I installed the latest TB drivers instead of the Dell ones (My card is a Dell refurb). That cleared up the problem I had with MIDI files only playing through the PC speaker.
The volume level is OK, but Music (CD's MP3's, etc.) play at a MUCH lower volume level than games. So, if I was listening to a CD, then start a game, the opening sounds scare the crap out of me (probably bug my neighbors too, it's that bad!).