My 6 month review is coming up with an employer I have been with going on almost 3 years (intern then contract then temp now FTE). I plan on asking my boss for a huge raise and title change.
My job title is "IS Technician" and my description is very broad. Basically my description is that of a help desk monkey. It does not mention anywhere in there that I would be doing anything with servers, T1s, fiber, routers, and switches. It does not mention my position doing any budget related work, budget amendments, proposals, auditing, and any and all budget prep. It does not mention me needing to know and understand E911 systems (for police) or any other emergency systems. Doesn't mention needing to know FEMA standards and emergency management as it relates to IT.
I admit I knew what I was getting into when I applied simply because I had been doing the job already for two years. Someone coming from the outside would have been shocked and more than likely not at all qualified. Basically the description makes it look like they were looking for someone who could install XP and Office, update and do some basic support and troubleshooting.
Here is what I've been doing. I create the IT department budget (as in I do all proposals for the City Manager then City Council to look over and approve/deny), I audit the budget throughout the year to make sure we are staying within budget, I do any IT related budget amendments. I create the IT policies we have, who pays for what, what steps we take to do something, etc.
I also do all of the cost/benefit analysis, for example, I've created a C/B analysis for moving to vista, exchange 07, office 07, moving from sprint service to verizon service, and switching from the microsoft Select Agreement with DIS to the Enterprise Agreement with DIS. I do most of the research for any major software changes or implementations. If I make a recommendation that is the direction we go. I have yet to hear them ask my coworker for a direct recommendation in anything and he has been there a little over 2 years longer than me.
I've created our "3 year plan" for IT. We have 6 remote buildings and 200 users, 2 domains and 13 servers, the place was a mess... I've created a plan, with documentation, costs/benefits, etc for how to fix it. It was accepted and that is the direction we are going.
Now... you've just read a sliver of what I do above and beyond all the help desk troubleshooting stuff I do. My question is... what the hell is my title? I will have no supervisory role over personnel and I'm not asking for it. But I essentially run the department. I do not have final say, but if I say it is what we need to do then it is done (I don't remember ever being denied and I don't make ridiculous recommendations). My boss is the assistant city manager, there is no IT director or manager. The only other IT person is the "Network Administrator".
I feel my pay is very subpar for what I do. I don't want to post what I make, but I would like to hear what you think I should be making. I get excellent benefits. I work for a local government.
Sorry about the long post.
Cliffs:
1) I do way more than my job title says (help desk monkey)
2) I essentially run the IT department, no say over personnel matters
3) I want a title and pay increase
4) recommendations on new title and pay
5) Sorry, You'll have to read the post to be able to give me a recommendation.
My job title is "IS Technician" and my description is very broad. Basically my description is that of a help desk monkey. It does not mention anywhere in there that I would be doing anything with servers, T1s, fiber, routers, and switches. It does not mention my position doing any budget related work, budget amendments, proposals, auditing, and any and all budget prep. It does not mention me needing to know and understand E911 systems (for police) or any other emergency systems. Doesn't mention needing to know FEMA standards and emergency management as it relates to IT.
I admit I knew what I was getting into when I applied simply because I had been doing the job already for two years. Someone coming from the outside would have been shocked and more than likely not at all qualified. Basically the description makes it look like they were looking for someone who could install XP and Office, update and do some basic support and troubleshooting.
Here is what I've been doing. I create the IT department budget (as in I do all proposals for the City Manager then City Council to look over and approve/deny), I audit the budget throughout the year to make sure we are staying within budget, I do any IT related budget amendments. I create the IT policies we have, who pays for what, what steps we take to do something, etc.
I also do all of the cost/benefit analysis, for example, I've created a C/B analysis for moving to vista, exchange 07, office 07, moving from sprint service to verizon service, and switching from the microsoft Select Agreement with DIS to the Enterprise Agreement with DIS. I do most of the research for any major software changes or implementations. If I make a recommendation that is the direction we go. I have yet to hear them ask my coworker for a direct recommendation in anything and he has been there a little over 2 years longer than me.
I've created our "3 year plan" for IT. We have 6 remote buildings and 200 users, 2 domains and 13 servers, the place was a mess... I've created a plan, with documentation, costs/benefits, etc for how to fix it. It was accepted and that is the direction we are going.
Now... you've just read a sliver of what I do above and beyond all the help desk troubleshooting stuff I do. My question is... what the hell is my title? I will have no supervisory role over personnel and I'm not asking for it. But I essentially run the department. I do not have final say, but if I say it is what we need to do then it is done (I don't remember ever being denied and I don't make ridiculous recommendations). My boss is the assistant city manager, there is no IT director or manager. The only other IT person is the "Network Administrator".
I feel my pay is very subpar for what I do. I don't want to post what I make, but I would like to hear what you think I should be making. I get excellent benefits. I work for a local government.
Sorry about the long post.
Cliffs:
1) I do way more than my job title says (help desk monkey)
2) I essentially run the IT department, no say over personnel matters
3) I want a title and pay increase
4) recommendations on new title and pay
5) Sorry, You'll have to read the post to be able to give me a recommendation.