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JD Powers IQS study is out:
- Thread starter MikeMike
- Start date
krunchykrome
Lifer
Jaguar? Isn't it because of their service?
GeneValgene
Diamond Member
no american cars? snap
JDPA
WESTLAKE VILLAGE, Calif.: 7 June 2006 ? The way in which technology is integrated into new-vehicle design, particularly interior features and controls, is considered by consumers to be as important to quality as are defects and malfunctions, according to the J.D. Power and Associates 2006 Initial Quality StudySM (IQS) released today. The study is in its 20th year.
The Initial Quality Study, which serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership, has been completely redesigned for 2006 to capture problems experienced by owners in two distinct categories?quality of design and quality of production (defects and malfunctions).
?New vehicles today are often packed with new technologies that unfortunately can be complicated and frustrating for the average consumer when their integration is not well executed,? said Joe Ivers, executive director of quality and customer satisfaction research for J.D. Power and Associates. ?In the eyes of consumers, design flaws can have as much of an impact on their perceptions of quality as can a defect. Yet, many manufacturers have tended to address quality solely on the plant floor without considering design factors.?
Based on both design quality and production quality considerations, the study finds that automakers can vary widely in their performance on these two components. Brands with the fewest defects and malfunctions include BMW, Chrysler, Hyundai, Lexus, Porsche and Toyota. Brands with the fewest design problems include GMC, Hyundai, Jaguar, Lexus, Nissan and Porsche.
?Without considering both quality factors, one might fail to recognize vehicles that are, in fact, excellent in certain ways,? said Ivers. ?For example, BMW vehicles have among the fewest defects and malfunctions, along with Toyota. But BMW approaches controls and displays in a way that creates some problems for customers, leading to more design-related problems overall than Toyota incurs. Automakers differ significantly in how they define quality and what parts of the organization they hold accountable for it. Clearing both critical quality hurdles is an accomplishment experienced by only a limited number of brands.?
2006 IQS Ranking Highlights
Lexus and Toyota models continue to dominate initial quality rankings, capturing 11 out of 19 segment awards in 2006. Lexus models rank highest in every segment in which they compete. In addition, the LS 430 ties the Porsche Cayman for having the fewest quality problems in the industry. Other top-ranking Lexus models include: IS 250/IS 350, ES 330, SC 430, GX 470 and LX 470.
Toyota remains a quality benchmark, capturing five model-level awards?for the Corolla, Solara, Camry, Highlander and Sequoia?more than any other non-luxury brand.
Porsche and Lexus lead the luxury brands, while Hyundai, Toyota and Honda set the pace among non-luxury brands. Averaging just 91 problems per 100 (PP100) vehicles, Porsche tops the overall nameplate rankings. Porsche?s success can be partly attributed to the all-new Cayman, which tops the compact premium sporty car segment. Porsche is followed in the rankings by Lexus, Hyundai, Toyota and Jaguar, respectively.
Hyundai ranks among the top three nameplates in the study for the first time in the history of IQS. Highlights include a top ranking for the Hyundai Tucson in the compact multi-activity vehicle (MAV) segment, and top-three segment performances for the redesigned Sonata and all-new Azera, as well as the Elantra and Tiburon.
Honda also maintains its position as a quality leader. Although Honda does not receive any awards outright, five Honda models rank among the top three of their respective segments.
Other nameplates receiving model awards in 2006 include Chevrolet, Chrysler, Ford, Kia, Mazda, Pontiac and Suzuki.
WESTLAKE VILLAGE, Calif.: 7 June 2006 ? The way in which technology is integrated into new-vehicle design, particularly interior features and controls, is considered by consumers to be as important to quality as are defects and malfunctions, according to the J.D. Power and Associates 2006 Initial Quality StudySM (IQS) released today. The study is in its 20th year.
The Initial Quality Study, which serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership, has been completely redesigned for 2006 to capture problems experienced by owners in two distinct categories?quality of design and quality of production (defects and malfunctions).
?New vehicles today are often packed with new technologies that unfortunately can be complicated and frustrating for the average consumer when their integration is not well executed,? said Joe Ivers, executive director of quality and customer satisfaction research for J.D. Power and Associates. ?In the eyes of consumers, design flaws can have as much of an impact on their perceptions of quality as can a defect. Yet, many manufacturers have tended to address quality solely on the plant floor without considering design factors.?
Based on both design quality and production quality considerations, the study finds that automakers can vary widely in their performance on these two components. Brands with the fewest defects and malfunctions include BMW, Chrysler, Hyundai, Lexus, Porsche and Toyota. Brands with the fewest design problems include GMC, Hyundai, Jaguar, Lexus, Nissan and Porsche.
?Without considering both quality factors, one might fail to recognize vehicles that are, in fact, excellent in certain ways,? said Ivers. ?For example, BMW vehicles have among the fewest defects and malfunctions, along with Toyota. But BMW approaches controls and displays in a way that creates some problems for customers, leading to more design-related problems overall than Toyota incurs. Automakers differ significantly in how they define quality and what parts of the organization they hold accountable for it. Clearing both critical quality hurdles is an accomplishment experienced by only a limited number of brands.?
2006 IQS Ranking Highlights
Lexus and Toyota models continue to dominate initial quality rankings, capturing 11 out of 19 segment awards in 2006. Lexus models rank highest in every segment in which they compete. In addition, the LS 430 ties the Porsche Cayman for having the fewest quality problems in the industry. Other top-ranking Lexus models include: IS 250/IS 350, ES 330, SC 430, GX 470 and LX 470.
Toyota remains a quality benchmark, capturing five model-level awards?for the Corolla, Solara, Camry, Highlander and Sequoia?more than any other non-luxury brand.
Porsche and Lexus lead the luxury brands, while Hyundai, Toyota and Honda set the pace among non-luxury brands. Averaging just 91 problems per 100 (PP100) vehicles, Porsche tops the overall nameplate rankings. Porsche?s success can be partly attributed to the all-new Cayman, which tops the compact premium sporty car segment. Porsche is followed in the rankings by Lexus, Hyundai, Toyota and Jaguar, respectively.
Hyundai ranks among the top three nameplates in the study for the first time in the history of IQS. Highlights include a top ranking for the Hyundai Tucson in the compact multi-activity vehicle (MAV) segment, and top-three segment performances for the redesigned Sonata and all-new Azera, as well as the Elantra and Tiburon.
Honda also maintains its position as a quality leader. Although Honda does not receive any awards outright, five Honda models rank among the top three of their respective segments.
Other nameplates receiving model awards in 2006 include Chevrolet, Chrysler, Ford, Kia, Mazda, Pontiac and Suzuki.
imported_Trippin315
Golden Member
Ford owns jaguar
GeneValgene
Diamond Member
do you consider volvo, mazda, and landrover american then?
kranky
Elite Member
I can't get too excited about this. What I get out of this is that most cars are very, very close in initial quality.
The scores are number of problems per 100 cars. Looking at it from a individual car standpoint, Porsche has the fewest problems with 0.91 problems per car. The industry average is 1.24 problems per car. Of the 37 brands rated, only 9 have a rating of 1.5 problems per car or higher.
If the scores ranged from 0.1 to 8 or something, that would be a huge difference. But when the average is 1.24 and the best score is 0.91 only a handful are 1.5 or worse, that seems like a very narrow clustering of scores to me.
The scores are number of problems per 100 cars. Looking at it from a individual car standpoint, Porsche has the fewest problems with 0.91 problems per car. The industry average is 1.24 problems per car. Of the 37 brands rated, only 9 have a rating of 1.5 problems per car or higher.
If the scores ranged from 0.1 to 8 or something, that would be a huge difference. But when the average is 1.24 and the best score is 0.91 only a handful are 1.5 or worse, that seems like a very narrow clustering of scores to me.
fallensight
Senior member
Those all sound like big issues when choosing what car you will be driving for the next several years. If you are spending thousands of dollars on something, it damn well better have all the features I want. Long term Quality is also a major point, and usually lexus, toyota and honda dominate those rankings as well.
imported_Trippin315
Golden Member
In your effort to be cute, you forgot Aston Martin.
JulesMaximus
No Lifer
I like green eggs and ham.
GeneValgene
Diamond Member
wasn't meant to be cute. my question is, with all these auto manufacturer mergers, what's actually considered american/foreign?
is a toyota camry manufactured in the states, more american than a jaguar made in the UK?
GTaudiophile
Lifer
Porsche über alles!
JulesMaximus
No Lifer
I seriously doubt Jaguars are anymore reliable today than they were 10 years ago.
thomsbrain
Lifer
the JD Powers studies are irrelevant. Consumer Report's studies have far more real-world value.
JulesMaximus
No Lifer
Yes, I realize that now. Thank you...I will withdraw my first post in this thread and we can just assume I'm hijacking.
I still don't think Jaguar is a reliable car.
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