Ive read alot of avsforums and ive noticed that many ppl get replacements!

ajtyeh

Golden Member
Feb 9, 2006
1,267
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i've seen in many many threads on both plasma and lcd that ppl are talking about a 55 inc lcd or a 54 inch plasma are "receieving" this tv as a replacment... so did you guys have 3-4 year warranties? or how are you getting these new $2000 complimentary? so on the flip side i heard warranties are not worth it.. but yet it seems so many ppl on these forums are getting their tv's replaced and im guessing thats due to ppl buying expanded warranties?

please fill me in as id like to buy a sony KDL-55EX710, but i saw like 5 ppl in the last 2 pages saying they were getting the tv as a replacment, one guy had an old dlp so... whats the delio.. sorry if im not makign much sense.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,345
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I bought a 42" 720p plasma screen in 2006. I also bought the $299 replacement plan for it from Best Buy. Two years later some power thingy on the mainboard went bad and caused a whole bunch of red sparkly items to show up all over the screen. Tech said it cost more to fix than replace so he issued me a replacement number.

Went into Best Buy and they looked at the receipt and said "Okay, you paid $2100 for this, go pick out whatever you want for that price". So I walked out with a Samsung 46" 1080p LCD for free.

Is that the type of information you are asking about?
 

DaveSimmons

Elite Member
Aug 12, 2001
40,730
670
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yesssssssss... ty so it works that easy eh?

The tricky parts are that you had to buy the replacement plan with the TV, and you have to have it fail in a way that is not repairable.

So you can't go buy the replacement plan on the old TV that you're tired of, and they aren't stupid enough that you can smash or fry the old TV yourself just to get the "free" replacement.
 

GTaudiophile

Lifer
Oct 24, 2000
29,767
33
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Also, if you buy with certain credit cards, the manufacturer's warranty is extended by another year.

I have a Citi MasterCard that does this.
 
Dec 26, 2007
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I got the 4 year with my Kuro 5080 almost 3 years ago. I'm torn if I hope it fails in the next year or not. If it does though, I can most likely upgrade to ~55-60 inch TV or an ultra thin top of the line Sammy LCD.
 

zagood

Diamond Member
Mar 28, 2005
4,102
0
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Most of the Sony replacement stories you hear are from defective models that they set up a replacement program for. Can't remember the specifics but it made quite a few people VERY happy.
 

borisvodofsky

Diamond Member
Feb 12, 2010
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The tricky parts are that you had to buy the replacement plan with the TV, and you have to have it fail in a way that is not repairable.

So you can't go buy the replacement plan on the old TV that you're tired of, and they aren't stupid enough that you can smash or fry the old TV yourself just to get the "free" replacement.


This is Alllll too easy for anyone that is '' learn-ned.." ():)():)
 

sivart

Golden Member
Oct 20, 2000
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yep and if you use your ammex that just adds icing on the cake!

I thought it was this way.

Costco doubles the manufacturer warranty up to 1 year. Starts after original warranty ends.

Amex adds up to 1 year to the manufacturer warranty. Starts after original warranty ends.

So sure, you can buy a TV at Costco and pay with an Amex, but if it has a 1 year warranty, your coverage (all combinations) will still end 2 years from date of purchase.