Ive gotten 4 BSOD's since i built mynew computer on tuesday

[Jzeidenb]

They go through really quickly so i couldnt tell what the errors were, but im99% certain they were not the same ones every time.

i run windows vista, and i know vista has had some issues with this.. but the last message said:

APC_Index_Mismatch

Does anyone know whats going on with this one, maybe i can address these problems as they crop up

 

[mechBgon]

Post full system specs, including brand & model of the memory modules, and the voltage you've been running them at if you know it.

 

[Jzeidenb]

my full system specs are up to date on this thread and i dont know how to tell voltage but id be happy to look if you tell me how: http://forums.anandtech.com/me...=2086096&enterthread=y


*Case $49.99
COOLER MASTER Centurion 5 CAC-T05-UW Black Aluminum Bezel , SECC Chassis ATX Mid Tower Computer Case - Retail

Power Supply $79.99 - $10rebate = $69.99
CORSAIR CMPSU-450VX ATX12V V2.2 450W Power Supply 90 - 264 V UL, CUL, CE, CB, FCC Class B, TUV, CCC, C-tick

Motherboard $114.99 - $40 rebate = $74.99
ABIT IP35-E LGA 775 Intel P35 ATX Intel Motherboard

Processor $211.99
Intel Core 2 Duo E6750 Conroe 2.66GHz 4M shared L2 Cache LGA 775 Processor - Retail

Ram $239.99 - $20 rebate = $219.99
Patriot eXtreme Performance 4GB(2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory - Retail

Video Card $159.99 - $15rebate = $144.99
EVGA 256-P2-N761-AR GeForce 8600GTS 256MB 128-bit GDDR3 PCI Express x16 HDCP Ready SLI Supported Video Card - Retail

Hdd $74.99
Western Digital Caviar SE16 WD3200AAKS 320GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive

DVD/Writer $33.99
SAMSUNG Black 18X DVD+R 8X DVD+RW 8X DVD+R DL 18X DVD-R 6X DVD-RW 12X DVD-RAM 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM 2MB Cache SATA DVD Burner With LightScribe Technology - OEM

 

[mechBgon]

The memory voltage is set in the motherboard's BIOS menus, and some RAM likes a bit more than what motherboards might provide if they're left on AUTO. Your RAM is spec'ed for 2.0 volts, which is 0.2 volts beyond the "standard" 1.8 volts for DDR2, so you may need to raise the voltage to get it stable.

Also, some RAM is simply faulty upon arrival. If you get a variety pack of BSODs, one or the other of these issues could be a cause. To find out, make a Memtest86 CD, boot the computer from it, and let it run its diagnostic tests overnight. Memtest86 loops through a series of tests over and over until you turn the computer off, and shows how many "passes" it ran and what your pass/fail score is (you want 100% passing).

 

[Cutthroat]

Uncheck "Automatically restart on system failure", you can find that by right clicking my computer, properties, advanced, startup and recovery. Now it will display the BSOD until you hit the power button.

 

[oynaz]

Check the memory settings in BIOS, and run Memtest.

 

[Jzeidenb]

Ok so i changed the voltage for the ram to 2.0V. I cant run memtest yet bc i didnt buy any cdrs, i only have dvdrs and i dont wanna waste a dvd for that.. ill go pick some up today.

hopefully this voltage change is a step in the right tdirection

 

[Jzeidenb]

bah just got another one.. couldnt catch the error message but i turned off auto restart now.

it looked like the error was in npfs.sys it was a page fault something error

 

[bwatson283]

Debug/dump, and send the logs to a few people on this forum, they are good at that! I forgot some of them already, they know who they are

 

[dclive]

Originally posted by: Jzeidenb
They go through really quickly so i couldnt tell what the errors were, but im99% certain they were not the same ones every time.

i run windows vista, and i know vista has had some issues with this.. but the last message said:

APC_Index_Mismatch

Does anyone know whats going on with this one, maybe i can address these problems as they crop up

All this sounds hardware-ish to me, but if you like, take a few minutes to read my web page, and go ahead and debug your memory dumps. That will point to the problem. Once you've done an 'analyze -v' in the debugger, post the output here (from a few of the memory dumps; you should have lots).

 

[PepperBreath]

You have 4GB of RAM and you're using Vista. If you're using the x64 version of Vista, adding 4GB of RAM can make it unstable with certain hardware configurations.

Take out one of your DDR SDRAM sticks and see if the computer is more stable. If it is, try swapping them. If it's still stable, it's some kind of incompatibility between Vista and 4GB. There's a hotfix available but I can't seem to find it.

 

[Jzeidenb]

im actually using the 32 bit version *face_puke*

im going to upgrade to the 64bit version when i get some more funds
im going to try your website now dclive

 

[Jzeidenb]

hopefully i did it right, this is what the debugger pulled up:


Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: a5243594, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8ea53022, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------

Page ab21f not present in the dump file. Type ".hh dbgerr004" for details

READ_ADDRESS: a5243594 Paged pool

FAULTING_IP:
Npfs!NpCopyClientContext+1a
8ea53022 ff700c push dword ptr [eax+0Ch]

MM_INTERNAL_CODE: 0

IMAGE_NAME: Npfs.SYS

DEBUG_FLR_IMAGE_TIMESTAMP: 4549acc1

MODULE_NAME: Npfs

FAULTING_MODULE: 8ea4a000 Npfs

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

BUGCHECK_STR: 0x50

PROCESS_NAME: hl2.exe

CURRENT_IRQL: 0

TRAP_FRAME: 9dd03b74 -- (.trap 0xffffffff9dd03b74)
ErrCode = 00000000
eax=a5243588 ebx=00000000 ecx=00000000 edx=00000000 esi=a8a7f958 edi=84fe1000
eip=8ea53022 esp=9dd03be8 ebp=9dd03bf0 iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286
Npfs!NpCopyClientContext+0x1a:
8ea53022 ff700c push dword ptr [eax+0Ch] ds:0023:a5243594=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from 81c8fa74 to 81ca9ef2

STACK_TEXT:
9dd03b5c 81c8fa74 00000000 a5243594 00000000 nt!MmAccessFault+0x106
9dd03b5c 8ea53022 00000000 a5243594 00000000 nt!KiTrap0E+0xdc
9dd03bf0 8ea52e02 a8a7f958 84fe1000 9d5e9bd1 Npfs!NpCopyClientContext+0x1a
9dd03c44 8ea52bf1 a8a7f98c 00000000 00000000 Npfs!NpReadDataQueue+0xe4
9dd03c78 8ea52ce8 00000000 0e552570 00020000 Npfs!NpCommonRead+0x12b
9dd03ca4 81d9330a 846f1910 9dd03ce4 00020000 Npfs!NpFastRead+0x2e
9dd03d38 81c8c96a 861cae58 00000000 00000000 nt!NtReadFile+0x2d0
9dd03d38 77ca0f34 861cae58 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012cc58 00000000 00000000 00000000 00000000 0x77ca0f34


STACK_COMMAND: kb

FOLLOWUP_IP:
Npfs!NpCopyClientContext+1a
8ea53022 ff700c push dword ptr [eax+0Ch]

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: Npfs!NpCopyClientContext+1a

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x50_Npfs!NpCopyClientContext+1a

BUCKET_ID: 0x50_Npfs!NpCopyClientContext+1a

Followup: MachineOwner
---------

 

[Jzeidenb]

holy hell just got another one, this one said:

Driver_IRQL_NOT_LESS_OR_EQUAL

snapped a photo of it with my iphone but i dunno if i can upload photos here

 

[dclive]

You have a debugger now on your machine. There's no point in a screenshot -- the debugger is worlds better. Debug the most recent dump.

The first dump you posted says there's a problem in npfs. The chance there's actually a problem in that (Microsoft) library approaches zero. Are all your dumps pointed to npfs.sys? Open them all.

 

[Jzeidenb]

how do i open them all, i only went to that one file in ur instructions and thats what came up. no this one did not have npfs, but in a different location said netio.sys



Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000619f, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 81bcd5f6, address which referenced memory

Debugging Details:
------------------

Page a8dae not present in the dump file. Type ".hh dbgerr004" for details

WRITE_ADDRESS: 0000619f

CURRENT_IRQL: 2

FAULTING_IP:
NETIO!RtlGetNextExpiredTimerWheelEntry+3b
81bcd5f6 000f add byte ptr [edi],cl

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

BUGCHECK_STR: 0xD1

PROCESS_NAME: cake.exe

TRAP_FRAME: 8a864dc4 -- (.trap 0xffffffff8a864dc4)
ErrCode = 00000002
eax=00308300 ebx=81c8bc90 ecx=8630b228 edx=8630b340 esi=0000007f edi=0000619f
eip=81bcd5f6 esp=8a864e38 ebp=8a864e48 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010206
NETIO!RtlGetNextExpiredTimerWheelEntry+0x3b:
81bcd5f6 000f add byte ptr [edi],cl ds:0023:0000619f=??
Resetting default scope

MISALIGNED_IP:
NETIO!RtlGetNextExpiredTimerWheelEntry+3b
81bcd5f6 000f add byte ptr [edi],cl

LAST_CONTROL_TRANSFER: from 81bcd5f6 to 81c8fc44

STACK_TEXT:
8a864dc4 81bcd5f6 badb0d00 8630b340 84064000 nt!KiTrap0E+0x2ac
8a864e48 8f265145 00000000 00000048 00000002 NETIO!RtlGetNextExpiredTimerWheelEntry+0x3b
8a864e5c 8f25f5a5 86242a28 8a864f68 8a864f28 tcpip!TcpProcessExpiredTimeWaitTcbTimers+0x22
8a864e90 81ca99d1 86311d10 0000619f aa2893ae tcpip!TcpPeriodicTimeoutHandler+0x2a7
8a864f88 81ca9321 00000000 00000000 001866b2 nt!KiTimerExpiration+0x498
8a864ff4 81c90d8d 9b567d10 00000000 00000000 nt!KiRetireDpcList+0xba
8a864ff8 9b567d10 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x3d
WARNING: Frame IP not in any known module. Following frames may be wrong.
81c90d8d 00000000 0000001a 00c1850f bb830000 0x9b567d10


STACK_COMMAND: kb

FOLLOWUP_IP:
NETIO!RtlGetNextExpiredTimerWheelEntry+3b
81bcd5f6 000f add byte ptr [edi],cl

SYMBOL_STACK_INDEX: 1

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

SYMBOL_NAME: NETIO!RtlGetNextExpiredTimerWheelEntry+3b

MODULE_NAME: hardware

FAILURE_BUCKET_ID: IP_MISALIGNED_NETIO.SYS

BUCKET_ID: IP_MISALIGNED_NETIO.SYS

Followup: MachineOwner
---------

 

[Jzeidenb]

this is driving me effin nuts, when ur an online poker player this is a very ver ybad thing, i guess ill try taking out a stick of ram and see if that helps

 

[mechBgon]

Did you run Memtest86 yet? C'mon, DVDs aren't THAT expensive.

 

[dclive]

If I had to guess I'd say you have a CPU issue, based on the error that I see and the information the debugger says.

So, confirm you have the latest BIOS updates. Jump on ABIT's site and confirm you have the very latest.
Confirm you have all offered XP / Vista updates (at Windows Update, do them ALL... ALL of them - optional and required, critical, EVERYTHING. Drivers too.)

Do all the dumps you've got have the same information, or are they different? What do the others say, if they're different?

 

[Jzeidenb]

im gonna run memtest very soon ive been really busy im sorry..


i took one stick out and am running only one stick of ram right now.. i havent had a BSOD since.. if i go a full day without one what do you think this means? would upgrading to 64bit vista fix the problem?

ill also switch the sticks in a couple of days to see if the other stick generates a problem if this one doesnt to see ifits just one stick messing up if that is the issue at all.

 

[Swampster]

Are these sticks of memory identical, i.e. the same brand and model#? I have seen many times where a user will add a double-sided module to a system that has a single-sided stick in it and it will give very weird error messages. Same thing with different manufacturers and/or models. It's kind of like putting AC and Autolite spark plugs in the same engine . . . in theory, they are the same, but in reality they really aren't.

If your memory is matched, is it running in duel-channel mode? Depending on the motherboard, some want single-sided in (for example) slots 1 and 3 and two-sided in 2 and 4.

 

[Jzeidenb]

yeah i bought the sticks together, came in same package, if u look at the firs tpost theres alink to my rig and a link to the patriot memory bundle

its now been 24 hrs without a crash since i took one stick out, im going to run intensive operations all night tosee if i can duplicate the problem. If it doesnt happen ill switch the sticks tomorrow and see if it happens with the other stick.

also, i got memtest86, but i dont have a floppy drive, how do i use this?

 

[mechBgon]

You can download a .ISO of Memtest86 and burn it to a CD or DVD using, say, Nero Express. Right-click the .ISO file and open it with Nero Express and that works, if I recall correctly.

 

[Jzeidenb]

great ill run that when i wake up tomorrow, im dead tired

although not a single crash in the last 30 hrs since i removed the second stick
ill run memtest on this stick tomorrow and then switch em

 

[earthman]

This motherboard has known issues with memory that requires more than 1.8v. Maybe up the voltage more?