iTunes not seeing iPhone

Discussion in 'All Things Apple' started by Herr Kutz, Nov 26, 2012.

  1. Herr Kutz

    Herr Kutz Golden Member

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    I'm having trouble getting my iphone 4s to load in itunes.

    I am still running ios 5 on my phone, and I'm running Windows 7 on my computer.

    I have tried the following things so far:

    - Updated iTunes
    - Restarted Computer
    - Reinstalled iTunes
    - Charged my phone
    - Tried plugging my phone into each of my 3 USB ports
    - Restarted my phone
    - Turned off Windows firewall (I don't think anything else would be interfering with the connection since I'm on a relatively new install of Windows)

    I just wanna load my fricking jake owen tunes for my commute tomorrow.

    And ideas on what the problem could be?
     
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  3. secretanchitman

    secretanchitman Diamond Member

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    might be a problem with your user account! try making another user (with full admin privileges), open itunes and see if your iphone is recognized.
     
  4. TheStu

    TheStu Moderator<br>Mobile Devices & Gadgets
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    Ok, so you plug in the phone and it doesn't get detected by iTunes? Does Windows detect it? Do have a different USB cable to try (any chance it is a cheap cable?)
     
  5. Herr Kutz

    Herr Kutz Golden Member

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    Found my answer here: http://support.apple.com/kb/TS1538

    To TheStu: Nope, it's the cable that came with the phone.


    Anywho, screw apple. I have to erase my iphone if I want to add the new songs I purchased.
     
  6. ChAoTiCpInOy

    ChAoTiCpInOy Diamond Member

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    I was about to recommend you uninstall the driver and let it reinstall itself.
     
  7. TheStu

    TheStu Moderator<br>Mobile Devices & Gadgets
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    How come? Are you on a different computer from what you have synced to in the past?
     
  8. Herr Kutz

    Herr Kutz Golden Member

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    No, I bought an SSD and haven't synced since reinstalling Windows. Of course nothing is on this computer atm since it's a new install so erasing my phone's contents would make me have to start my desktop to find all my music. Blah. I also don't want to have to redownload all my apps after erasing my phone.
     
  9. Spicedaddy

    Spicedaddy Platinum Member

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    Move iTunes folder from old computer (located in C: \Users\xxxxxxx\Music) to the new computer.

    Hold the SHIFT key while starting iTunes on the new computer, and point to your old library you just copied over.

    Apps are in that folder, and you won't have to clear the iPhone.
     
  10. Herr Kutz

    Herr Kutz Golden Member

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    Thanks, I'll give that a try when I get around to it. I've downloaded the Amazon cloud player app for the time being.