iTunes movie using PC freezes video - audio OK (Specs added in follow post)

[cabri]

Used iTunes on my Win 7 laptop to get movies that the wife had put to the iCloud and her phone.

When she plays some of the movies on her phone they play fine.

when she plays on my HP laptop with iTunes UI, the video will freeze for a few frames and then skip ahead to synch with the audio.

Yet, I can play DVDs with no problem.

Ideas and/or are there other Windows based apps that might be able to play these files better?


TIA

 

[Eug]

What are specs of the laptop? CPU and GPU.

iTunes movies are a lot harder to play than DVDs.

 

[cabri]

HP Pavilion g7
AMD E-450
Radeon Graphics 1.65GHZ

4GB Memeory
Win 7 Home Premium 64bit w/ Service Pack 1

 

[chanwbkenneth]

Are you playing a 1080p HD video? Perhaps you should try updating your graphics card driver. Also, a slow hard disk could sometimes be the cause of video stutter.

 

[cabri]

Are you playing a 1080p HD video? Perhaps you should try updating your graphics card driver. Also, a slow hard disk could sometimes be the cause of video stutter.

Drivers are current.

Using a 2 yr old SSD