D DurocShark Lifer Apr 18, 2001 15,708 5 56 Aug 16, 2006 #1 We've gone whole-hog with ITIL at work. Yet another layer of management for us, IMHO. Anybody else using it and thinks it's good? Why or why not?
We've gone whole-hog with ITIL at work. Yet another layer of management for us, IMHO. Anybody else using it and thinks it's good? Why or why not?