My physics teacher in high school just started charging $75/hr. He said it was usually a good deterrent, and when it wasn't, it was good compensation for the time spent.
Spyware sucks. It usually bogs down the system so much that just running a scan can take a long time, and that doesn't always get it on the first try.
Then, within a week, after you tell them not to get searching toolbars, Bonzi Buddy, free screensavers, cursor packs, and other stupid looking themes, they do it again anyway.
It sucks too when they try to explain it, and just throw in every piece of jargon they know, but it comes out more like:
"Windows XP Second Edition said my AGP Ethernet bitrate wasn't pinging my ISP properly, and it suggested reuploading the driver into the bootsector drive. Do you think that'll work?"
At least you don't have people asking you to fix telephones, VCRs, clock radios and tape recording equipment that was built before I was born. The people at my work apparently think IT = if it has an electrical outlet you have memorized its blueprints.
Sadly, I am the sort who usually
can fix just about anything that's not too complicated, or at least be able to diagnose the problem. So guess who gets to play Miles O'Brien here at home.....