- Apr 20, 2003
- 32,236
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So I sold my car on ebay. One of the options when selling a car on ebay is to require a deposit through paypal within 24 hours after auction end. So I went that route. Auction ended, the guy paid the $500 through paypal. Transaction appeared to go through. He later came and paid the rest in cash and I figured the sale was complete...
that is until I tried to withdraw the money and discovered that my paypal balance was now $0. I look at the history and this is what comes up:
1
2
So apparently they took it upon themselves to place a hold on the money for absolutely no reason. Supposedly it's because the buyer moved from KY to FL and his bank account was located in KY. He told me he faxed them information proving his identity over a week ago and paypal still has not released their hold on the money.
I don't think that the buyer was intentionally trying to screw me. In fact I think the $500 has been withdrawn from his bank account and paypal is holding onto it, so he no longer has the money, and I don't have the money. I have called every day now for the past week with no progress being made.
The customer service reps are rude and have flat out lied about what is going on. Basically they are clueless so they just make stuff up. I talked one of the superiors and he told me there is no seller protection for deposits and that I would have to take the buyer to small claims court. WTF? I'm not sure what else I should do at this point. Thoughts?
that is until I tried to withdraw the money and discovered that my paypal balance was now $0. I look at the history and this is what comes up:
1
2
So apparently they took it upon themselves to place a hold on the money for absolutely no reason. Supposedly it's because the buyer moved from KY to FL and his bank account was located in KY. He told me he faxed them information proving his identity over a week ago and paypal still has not released their hold on the money.
I don't think that the buyer was intentionally trying to screw me. In fact I think the $500 has been withdrawn from his bank account and paypal is holding onto it, so he no longer has the money, and I don't have the money. I have called every day now for the past week with no progress being made.
The customer service reps are rude and have flat out lied about what is going on. Basically they are clueless so they just make stuff up. I talked one of the superiors and he told me there is no seller protection for deposits and that I would have to take the buyer to small claims court. WTF? I'm not sure what else I should do at this point. Thoughts?