IT Tech to Employee Ratio

[SagaLore]

I want to see what kind of ratios there are. At my company I always say we're very tight, we can barely get by with who we have and it would be a benefit to the company if we almost doubled our I.S. staff.

But maybe it's this way in the entire industry.

edit:

If you share your workload with a team, please use the entire employee count of the company divided by how many are in your IT department. If you want to share what you support directly, then post it in the thread. 🙂

 

[KLin]

right now I'm at about 1 to ~160

 

[SagaLore]

Originally posted by: KLin
right now I'm at about 1 to ~160

Should I expand the poll?

How many employees altogether at your company, how many techs?

 

[Gothgar]

our sys admin is about 30 (including managers) and we have about 5500~ users

so 180:1

 

[KLin]

Originally posted by: SagaLore

Originally posted by: KLin
right now I'm at about 1 to ~160

Should I expand the poll?

How many employees altogether at your company, how many techs?

I couldn't say for the whole company. That's just for me and 2 locations about 30 miles apart from each other 🙂. It's not at 160 right now since everyone is on vacation, but most of the time that ratio holds true.

 

[KpocAlypse]

3 full time IT people, 8 part time (less that 20 hours a week).

3500 student users, 120 staff. 😉

 

[SagaLore]

Originally posted by: KLin

Originally posted by: SagaLore

Originally posted by: KLin
right now I'm at about 1 to ~160

Should I expand the poll?

How many employees altogether at your company, how many techs?

I couldn't say for the whole company. That's just for me and 2 locations about 30 miles apart from each other 🙂. It's not at 160 right now since everyone is on vacation, but most of the time that ratio holds true.

I updated the poll to include much larger ratios, so I had to wipe out your vote. 😱

 

[Steve]

IT dept of around 20 in a building of around 400.

1:20

 

[GeekDrew]

Originally posted by: sm8000
IT dept of around 20 in a building of around 400.

1:20

😱

That seems a bit excessive... what kind of industry is this???

 

[ILikeStuff]

IT staff of about 80 with a user base of about 2000 worldwide

 

[randal]

well, we're an IT company, so it's about ... 5:3, not counting the off-site folks.

 

[aircooled]

on the systems side (network, servers, workstations, phones, etc...) it's just me for about 80 employees. (we do have a separate web department)

 

[brtspears2]

160 to 1. Even at this ratio I start playing favorites to certain groups of people and give slow service to others due to rudeness.

 

[Steve]

Originally posted by: GeekDrew

Originally posted by: sm8000
IT dept of around 20 in a building of around 400.

1:20

😱

That seems a bit excessive... what kind of industry is this???

I work in the national office of a major church. Actually the IT dept. includes a helpdesk of 4 (incl. supervisor), and 4 or 5 server/network admins. Then there's our manager, the dept. director (liaison to HR), her admin. asst., the admin. asst. for purchasing and licensing, and a bunch of programmers. Total dept. size is 22.

 

[edro]

25 : 3000 = 1:120

 

[Tremulant]

5 IT support.. 400 users in this office.. = 1:80

Two of us are part-time though.

There's about 3500 people in this entire company, I'd say maybe 10-20 tech support in total.

There's 25 or so IT people in this office, but the other 20 are developers and/or corporate, so they don't support the end users.

 

[Mr N8]

I'm the entire IT staff. It's 1:118 employees, right now. That changes almost weekly. 🙂

 

[GeekDrew]

Originally posted by: sm8000

Originally posted by: GeekDrew

Originally posted by: sm8000
IT dept of around 20 in a building of around 400.

1:20

😱

That seems a bit excessive... what kind of industry is this???

I work in the national office of a major church. Actually the IT dept. includes a helpdesk of 4 (incl. supervisor), and 4 or 5 server/network admins. Then there's our manager, the dept. director (liaison to HR), her admin. asst., the admin. asst. for purchasing and licensing, and a bunch of programmers. Total dept. size is 22.

Sounds like PCUSA 😉

 

[Danman]

It's around 1:120. We have 7 full-time IT people, then me. I'm classified as 30 hour part-time, but I work 40 hours. 🙁 We have around 800 people working in our company.

 

[Steve]

Originally posted by: GeekDrew

Sounds like PCUSA 😉

Nope, but my college was affiliated with them. I'm a temp at ELCA.

 

[trmiv]

Not sure on the exact ratio, but I've been told it's 1:500.

 

[FoBoT]

it would depend on who you count. like application developers, do they count?
anyway, it is surely outrageous

if i count every single IT person, including project managers and business analysts, all of those "non-worker" type positions, etc, etc
my wild guess is about 1:500