IT support people - Interview help please.*UPDATE*

[Bruck]

Hello all,

I used to work in IT as a pc Tech. IT was an internship position for a few summers. I have alot of experience tinkering with computers(and a good technical background) and such etc....[but i am not certified and I have just graduated college] anyway I have a very important interview on next wed for a great job that i don't want to mess up. The job is a software support position. I will be given a panel interview(with the 2 team leaders and one member of the team) which will include IT questions and general interview questions. I am nervous and don't want to mess this up. Are there any sites online that i can take quizes or fake tests to brush up on some IT questions i may be asked?

Maybe some interview advice will calm my worries of messing this up. I am confident but I would like to be prepared if that is possible.


Thankyou for any time or comments

-Lou

 

[AbsolutDealage]

Generally, they will not ask you very specific questions. They are not going to want to know what menu option disables the <fill in the blank>... etc. Mostly, they are probably looking for troubleshooting techniques.

There will be those really annoying questions like: "Describe a time in which you had a difficult software problem on a PC, and tell us how you fixed the problem"

 

[dpain]

Most technical interviews are a joke! Don't sweat it kid. My motto when hiring... I can train you on technology, but I cannot train your personality! If you as experienced as it get and your a not a person I can woork with....No way, but if you know what a computer is, and I can see you as a fit in my team...Then the job is yours. I will send you to classes to learn what I need you to know! Relax, and worry more about your interpersonal skills than tech skills! Good luck,

Dpain

 

[Bruck]

Thanks, i think my computer skills and ability to learn are very impressive, as does anyone i've ever worked with (guess i've just been out of the industry so i was a little less than confident with those things) but when it comes to personality, i could charm the pants of anyone i want (not to be cocky, but people just like me ) so i am pretty confidant going in there, we'll see how it goes....

The best part so far is that they told me it is 4-6 week training before the job starts, then i will shadow someone for a week or 2. This means that my technical skills are not nearly as important as my attitude, ability to learn, personality... etc

 

[Bruck]

THANKYOU for all your help, got the job!!

 

[AbsolutDealage]

Congrats!