it sucks not being allowed to have the administrator password for your own computer

[GroundZero]

lol
now why would anyone trust you with admin priveledges?
i'm amazed they let you on the network. lol

 

[Keego]

These people need an SMS server

 

[poopaskoopa]

Originally posted by: wyvrn
If I was network administrator, I would not give end users administrative control of their pc's either. In fact, I would use Active Directory to push software they need and delete non-company standard software as soon as it showed up. I have seen too many cases where non-company software screwed up systems and administrators had to spend half a day fixing one damn machine. I would only give certain IT people and the VP's administrative access, and even then I would make them aware of our software policies first. It does suck in your situation, but for the good of the IT department that policy is neccessary.

This really depends on your corporate culture though. It'll also depend on the type of business(you can't tell developers that they can't have admin access to their boxes, really...). I've been with a company where IT/security dictates how users operate, and I've been with a company where the users(to a great extent) dictate how IT/security works(or... work around the users ). In the end, it'll depend on what type/level of service the business expects from its IT. As for resetting passwords, ERD would be the tool of my choice... Costs mucho $$$ though...

 

[TheNinja]

Tell your IT manager to talk to ours. Somehow some people thought it would be smart to allow everyone admin rights on their own PCs. Now whenever we go to fix or troubleshoot a PC we never know what we are going to find on that thing. In my opinion if people are going to mess around installing their own stuff and non-company software on their PC they are on their own when their PC takes a dump. I'll gladly reimage the PC with the standard software but no way am I going to troubleshoot through their crap. Man I wish we locked down our PCs and used SMS.

 

[wyvrn]

I was working for an outsourcing company that did hardware and software, as well as levels 1 and 2 helpdesk and desktop support for a cleaning company. They had this really kick-ass, YOUNG sys admin who really knew his stuff. Since they had over 100 small offices across the company, maintaining standards was very difficult. But he managed to get almost all of the computers setup the same way and locked them down with restricted user accounts. He used AD to push software and updates. He did not allow dangerous email attachments through and quarantined anything that looked malicious. That was the easiest support contract I ever worked and it saved them a lot of money in support costs. I wish every company had an IT manager just like that guy and you would see much less virus infections and lower support costs overall across the board.

Originally posted by: poopaskoopa

Originally posted by: wyvrn
If I was network administrator, I would not give end users administrative control of their pc's either. In fact, I would use Active Directory to push software they need and delete non-company standard software as soon as it showed up. I have seen too many cases where non-company software screwed up systems and administrators had to spend half a day fixing one damn machine. I would only give certain IT people and the VP's administrative access, and even then I would make them aware of our software policies first. It does suck in your situation, but for the good of the IT department that policy is neccessary.

This really depends on your corporate culture though. It'll also depend on the type of business(you can't tell developers that they can't have admin access to their boxes, really...). I've been with a company where IT/security dictates how users operate, and I've been with a company where the users(to a great extent) dictate how IT/security works(or... work around the users ). In the end, it'll depend on what type/level of service the business expects from its IT. As for resetting passwords, ERD would be the tool of my choice... Costs mucho $$$ though...