My IT department (of which I'm a part) sends out a plethora of company-wide communications of virus scares, important maintenance outages etc., and at the moment we are very haphazard with our formatting.
Personally, I ignore most of our messages, because almost none of them apply to me (the virus scares etc. that are intended for information for home use). I have tasked myself with coming up with a communications template for our emails, and have been trying to come up with a succinct format.
Basically I want the emails to have 4 sections:
Do any of you have a department standard you could share for ideas?
Personally, I ignore most of our messages, because almost none of them apply to me (the virus scares etc. that are intended for information for home use). I have tasked myself with coming up with a communications template for our emails, and have been trying to come up with a succinct format.
Basically I want the emails to have 4 sections:
- Who - who the message is targetted at
- What - what the message is, criticality (summary)
- When - when an outage is
- Why - detailed description for those interested/affected
Do any of you have a department standard you could share for ideas?