Issue with Office 2003

[TangoJuliet]

I re-installed Office 2003 on my laptop the other day after a nice format of the drive and I ran into a problem.

I did some research on getting Hotmail into Outlook and MS had this download where it would connect to Hotmail and download the folders and mail right into Outlook. I had a crapload of mail and folders on the server and it was going to take a while.

I let the notebook sit while it was downloading everything. I went back to the notebook and apparently I must have lost my internet connection and only about 70% of the stuff downloaded. I clicked on the get mail tab again and nothing happened. I was just going to delete the account and do it again when I started to get a ton of error messages.

I could not send or receive any mail and I could not go into the edit account settings. I would just get an error message saying to reinstall Office. So that is just what I did.....re-installed it and when I would go back into Outlook all of my settings were still in there and I could not delete the accounts and start over.

Is there a way that I can delete all of the user information so that I can try it again??

 

[Dahak]

you would have to create a new profile, goto control panel -> mail. There click show profiles and delete your old one and the make a new one. that should fix you up

 

[TangoJuliet]

Originally posted by: Dahak
you would have to create a new profile, goto control panel -> mail. There click show profiles and delete your old one and the make a new one. that should fix you up

A new profile as in you mean a new user account in Vista?

If you are talking about going into the options tab and view/edit account every time I click on it I get an error message.

 

[Mide]

Originally posted by: TangoJuliet

Originally posted by: Dahak
you would have to create a new profile, goto control panel -> mail. There click show profiles and delete your old one and the make a new one. that should fix you up

A new profile as in you mean a new user account in Vista?

If you are talking about going into the options tab and view/edit account every time I click on it I get an error message.

No there should be a mail icon of some sort under control panel. I dunno what it is called on Vista.

 

[Dahak]

Sorry was assuming xp for some reason. It is called Mail in vista as well, probably easier if you switch from the category view to classic view. don't have a vista machine right in front of me at the moment

 

[TangoJuliet]

ok, thanks. Ill be working on it tomorrow at work and will come back here if I have any problems

 

[StraightPipe]

That should do it. just uniinstall outlook, delete the profile, then reinstall outlook, you'll get prompted to creat a new profile then.


I had a user that needed hotmail in his outlook. the hotmail connector installed easyand worked fine, but a week later he was having problems accessing the accounts. He was out of the office and there was little icoould do to assist him. a few days later everything worked fine again, so i;m guessing he had a problem with his internet connection (a call card for his laptop)

 

[TangoJuliet]

I don't see any mail icon in classic view. How do I go about deleting the profile?

 

[TangoJuliet]

anyone??