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Issue with FFXIII, VRAM not accounted for

S

Setari

Junior Member
So lately I guess since the launch of Final Fantasy 13 on Steam there have been a lot of issues with the game not finding the correct amount of VRAM, [Edit: Particularly with AMD/ATI cards) and my SO is one of these people. The game won't let her run it as it's not allocating the correct amount of VRAM to the game, and dxdiag says she has 240MB, when the card is a 512MB. We don't know how to free up more VRAM and I've been trying to research it over a couple days and I have come up with nothing.

I have tried the BIOS method, and the option isn't even there on the Dell computer, and I have also tried increasing the page file size to 7k which doesn't change anything ever since we also upped it to 4k from 3.7k. We also changed her power plan because that was something someone on this forum did, but with no success. Restarts all the time with every change, nothing is working, and I'm unsure what to do now.

Specs:
Processor: Intel Core i7 CPU 920@2.7GHz
RAM: 8GB
64 bit Windows 7 in Win 98 theme, so that's not the issue with "aero" and whatnot.
Graphics Card: ATI Radeon HD 4800 Series (yes, old I know but still works with most games that she plays.)

[SOLVED] Had to update to Service Pack 1 and grab the DirectX 11.1 update to get the game to launch. Works beautifully now. No messing around in the BIOS or anything.
 
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If DXDiag shows 240MB VRAM, then the problem is the drivers. At that point, the game has nothing to do with it.

Are you certain that you are using the HD4800-series card, and not the onboard Intel IGP? Is the monitor cable connected to the mobo I/O panel, or the card?

Edit: Also, does that game REQUIRE "DirectX 11/11.1"? If it does, it won't run on such an old card no matter the available VRAM.

Edit: You're not trying to run the newest Catalyst drivers on such an old card, are you? I think that the newest that work are the "13.9 Legacy" drivers.
 
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VirtualLarry said:
If DXDiag shows 240MB VRAM, then the problem is the drivers. At that point, the game has nothing to do with it.

Are you certain that you are using the HD4800-series card, and not the onboard Intel IGP? Is the monitor cable connected to the mobo I/O panel, or the card?

Edit: Also, does that game REQUIRE "DirectX 11/11.1"? If it does, it won't run on such an old card no matter the available VRAM.

Edit: You're not trying to run the newest Catalyst drivers on such an old card, are you? I think that the newest that work are the "13.9 Legacy" drivers.
Click to expand...

We actually got the game working by installing DirectX 11.1, and installing Service Pack 1 for Windows 7. It's launched and playing the opening cutscene right now, extremely smooth, no choppiness whatsoever, but we'll see when the gameplay comes up.

Edit: Also people don't need to point out that the computer is old. Don't be rude, man. We know it's old but it's all she has right now until we get enough money to afford parts for a better computer.

Edit: Also VRAM not RAM, Phasseshifter.

Edit: The game is playing GREAT, we believe it was the DirectX 11.1 update, and it works beautifully right now. That computer has never let me down, provided we keep it updated, guess I just fell behind with it. [SOLVED]
 
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