Right, a little deregulation was bad, more deregulation would have been good.
In that case he's absolutely right. Deregulating the wholesale cost while maintaining the retail cost is insane and unsustainable.
Chattanooga did something brilliant. Our local power company is the Electric Power Board, a typical non-profit semi-autonomous City-owned utility. A couple decades ago they identified two needs, a SCADA system for monitoring and controlling the grid and (for a variety of reasons) elimination of meter readers. They began by installing a high speed fiber optic backbone for the SCADA. Once a substantial portion of that network was operation, they began offering telecom services and soon after, Internet services to downtown businesses. Once the system was complete, the entire area served by EPB was offered telecom and high speed Internet. If your home is served by EPB, no matter how far out, you can purchase high speed Internet on a fiber optic backbone. Farther in, EPB competes with AT&T and Comcast so that every home within the normal cable service area has at least one option to a conventional big corporation service. Many homes have the option of EPB, AT&T and Comcast. The decrease in meter reading and semi-automated billing expenses and the decrease in outages and response paid for the backbone.
This has all the advantages of a monopoly while actually breaking the existing virtual monopolies.