Due to cost cutting, a lot of training manuals are now prepared in-house rather than being sent out to Kinkos. My boss invested in some really sweet copy equipment including a Xerox DocuColor DC12 w/ Fiery unit. The thing is absolutly amazing, just ask Xerox Man and he'll tell you what a great copier it is. Not only that, but it can be used as a network scanner and printer. Any problems (toner low, hardware failure, paper jam, etc.. )automatically get reported to my laptop anywhere in the office.
Anyway we have this huge training coming up so everyone is scrambling to use the machine. One person came up to me and told me the machine needs service. Hmmm... strange... it was just serviced after someone nearly nuked it a few weeks ago. I looked at the printout and sure enough the quality was awful. I ran the calibration routine which cures 99% of all ugly looking print jobs. A half hour later she came back and showed me a copy that looked worse than before. Strange.... I went and made a copy and it came out looking like the original (The DC12 has amazing off-the-glass performance).
I asked whether the color was off on her PC. She said "no." I decided to goto her PC and check to see whether she was printing properly. I went to her cubicle and guess what I saw. Her inkjet was loaded with copies of her presentation. I asked why she was printing on the inkjet and the copier a the same time. "Printing on the copier???" Uhhh... yea... remember the training you sat in on where I showed everyone how to print directly to the copier???
"Uhhhh..... kinda........"
Anyway, here's what happened. She bascically forgot how to print over the network and was too embarassed to ask anyone. She printed the inital copy on her inkjet (80+ pages). Being that she was printing full page Powerpoint slide w/ 100% ink coverage, the ink ran low on many occasions. When the ink started running low, she would pull out the ones that looked really bad and kept the ones that looked decent. She would then reprint the discarded ones. Not only that but she was ing standard 20lb paper which was saturated with ink. You actually had to wait about 5 minutes for it dry. That accounted for the first reason why the color was so bad on hers. I wouldn't be surprised if she used (wasted) half a dozen or more HP tri-color cartridges.
Then she went to the copier, put the presentation into the automatic sheetfeeder. Being a digital copier, it only needs to scan once (saved to an internal hard drive) and you can technically make an infinite number of copies without having to scan it again. She defeated that by doing the following. After it scanned through, she would take the freshly scanned presentation and put it through a binding machine while the job printed. Then she took the job that printed and put it into the scanner. Scanned it through, took the scanned copy, and bound it while the copy of a copy printed. She had been doing this for two whole days. By the time I got there, the copy coming out was the great great great great great great great.. aww you get the idea grand child of the original fuzzy oversaturated inkjet copy!!! She didn't know she could do more than one set at once and it would auto-collate for her.
Kudos to Xerox for making a product that can keep the final copy legible after all that. Usually you go through the process 5 or 6 times on a laser printer out and the result is an unreadable mess. I am dead serious in my belief that the equipment is sometimes smarted than the user.
Anyway we have this huge training coming up so everyone is scrambling to use the machine. One person came up to me and told me the machine needs service. Hmmm... strange... it was just serviced after someone nearly nuked it a few weeks ago. I looked at the printout and sure enough the quality was awful. I ran the calibration routine which cures 99% of all ugly looking print jobs. A half hour later she came back and showed me a copy that looked worse than before. Strange.... I went and made a copy and it came out looking like the original (The DC12 has amazing off-the-glass performance).
I asked whether the color was off on her PC. She said "no." I decided to goto her PC and check to see whether she was printing properly. I went to her cubicle and guess what I saw. Her inkjet was loaded with copies of her presentation. I asked why she was printing on the inkjet and the copier a the same time. "Printing on the copier???" Uhhh... yea... remember the training you sat in on where I showed everyone how to print directly to the copier???
"Uhhhh..... kinda........"
Anyway, here's what happened. She bascically forgot how to print over the network and was too embarassed to ask anyone. She printed the inital copy on her inkjet (80+ pages). Being that she was printing full page Powerpoint slide w/ 100% ink coverage, the ink ran low on many occasions. When the ink started running low, she would pull out the ones that looked really bad and kept the ones that looked decent. She would then reprint the discarded ones. Not only that but she was ing standard 20lb paper which was saturated with ink. You actually had to wait about 5 minutes for it dry. That accounted for the first reason why the color was so bad on hers. I wouldn't be surprised if she used (wasted) half a dozen or more HP tri-color cartridges.
Then she went to the copier, put the presentation into the automatic sheetfeeder. Being a digital copier, it only needs to scan once (saved to an internal hard drive) and you can technically make an infinite number of copies without having to scan it again. She defeated that by doing the following. After it scanned through, she would take the freshly scanned presentation and put it through a binding machine while the job printed. Then she took the job that printed and put it into the scanner. Scanned it through, took the scanned copy, and bound it while the copy of a copy printed. She had been doing this for two whole days. By the time I got there, the copy coming out was the great great great great great great great.. aww you get the idea grand child of the original fuzzy oversaturated inkjet copy!!! She didn't know she could do more than one set at once and it would auto-collate for her.
Kudos to Xerox for making a product that can keep the final copy legible after all that. Usually you go through the process 5 or 6 times on a laser printer out and the result is an unreadable mess. I am dead serious in my belief that the equipment is sometimes smarted than the user.
