Is this the right place to initiate a discussion about how slowly the comcast.net webpage loads?

rabrittain

Senior member
Dec 28, 2006
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My ISP is Comcast. The associated webpage, comcast.net, seems to be getting more and more complicated. Sometimes it takes me 5 minutes or more to log-in to my comcast email. I also have gmail and yahoo! mail. The yahoo! and google sites are much more simple, and the pages load faster. Because those pages load quickly, and because I have gone to great lengths to try to determine if the problem is on my end, I tend to beleive that the comcast page is slow because it is so "busy".

Whenever I talk to comcast technical support, they say that the page loads just fine for them. (At the very least they are on a T-1 line.) They say that the problem must be with my equipment.

I believe that they simply do not want to admit that they have a problem.

Try it for yourself. Click the links and time each one.

Comcast

Yahoo!

Google

I would welcome all feedback, positive or negative. I am unhappy with the way the technicians treat me whenever I call Comcast tecnical support. I am looking for a better broadband alternative.
 

rabrittain

Senior member
Dec 28, 2006
715
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OK ... I just read the post and I clicked on the links. All pages loaded very fast. What the dealio man??!!


Edit: It is Saturday, 09/19/2009, ~2330 pdt, and I am currently having no problem with the comcast.net website. However, I was on the computer all of yesterday evening until 0400 this morning; and I was on the computer most of the time today after I woke up ~1130. I have been checking this problem often, and it was there most of the time.

Hmmmm. ...very interesting.
 

RebateMonger

Elite Member
Dec 24, 2005
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At 5 am MST, the Comcast page did take longer than the Yahoo or Google pages. I didn't time it the first time I hit it, and my server caches things like that, so I can't give an exact time. Maybe five seconds total the first time I hit the Comcast.net page, maybe a second or two more. I have a Cox Business cable modem connection 6Mbps/768Kbps.