Is this "normal" for a new, unused item?...

[Turbonium]

I recently bought a business-class router in new condition (D-Link DSR-250N), from Newegg (Canada). What I got seems to indeed be a new router with miscellaneous gear, except that the box itself was not in any shrinkwrap. It was just in a branded but otherwise plain (brown) cardboard box, with a sticker on the side with the serial number and such printed on it. Again, everything inside seems untouched and such.

Still, I was expecting the box to be in shrinkwrap, even for a business-class router. Should I be worried this is open-box or somehow not new? I'm not sure what to expect with this class of product.

 

[SKORPI0]

Does it work as intended? Why worry about how it came delivered?

 

[Brainonska511]

Can't comment on the lack of shrink wrap, but I would imagine that since it might be marked towards businesses, the packaging might be quite plain.

Since you have it in your possession, you might as well see if it works. I would only question it's "newness" if it was trying to broadcast anything but the default wireless network, was scuffed up, or things looking like they were re-assembled in the box.

 

[Turbonium]

Does it work as intended? Why worry about how it came delivered?

Because when you buy something advertised as X, you expect to get X, out of principle. Nevermind the fact that it was expensive (>$200).

Can't comment on the lack of shrink wrap, but I would imagine that since it might be marked towards businesses, the packaging might be quite plain.

Since you have it in your possession, you might as well see if it works. I would only question it's "newness" if it was trying to broadcast anything but the default wireless network, was scuffed up, or things looking like they were re-assembled in the box.

I did some googling and all "new" ones of the same type (on eBay and such) also seem to have no shrinkwrap. Still, I find it a bit odd, as I've never seen any sort of brand new electronics to not technically be "sealed up" in any way (either with shrinkwrap, a "sealing" sticker along the edge, or something along those lines).

 

[Captante]

OEM computer-related items are often packed in a plain brown/white box however it could also be refurbished or used and re-packaged.

I would email D-Link support with the serial # to see if I still have a warranty before anything else. (if so I wouldn't be concerned)

 

[quikah]

Because when you buy something advertised as X, you expect to get X, out of principle. Nevermind the fact that it was expensive (>$200).


I did some googling and all "new" ones of the same type (on eBay and such) also seem to have no shrinkwrap. Still, I find it a bit odd, as I've never seen any sort of brand new electronics to not technically be "sealed up" in any way (either with shrinkwrap, a "sealing" sticker along the edge, or something along those lines).

Motherboards are not shrinkwrapped. I haven't bought one in many years, but the ones I have were not sealed in any way.

 

[LikeLinus]

Search for an unboxing or google images for a photo of the box other people have received the item as. This will give you a general idea.

Also double check to make sure you didn't order a refurb.

 

[VirtualLarry]

Fancy retail boxes are only needed for consumers.

Most business networking equipment is OEM and put in by installers.

 

[Turbonium]

Motherboards are not shrinkwrapped. I haven't bought one in many years, but the ones I have were not sealed in any way.

True, but in my experience, the anti-static bag they're in is sealed with a sticker of sorts. This didn't have that.

Fancy retail boxes are only needed for consumers.

Agree, but this wasn't sealed. There's nothing stopping someone from literally just opening the box and taking the router out of the plastic bag inside, which also wasn't sealed, and manipulating it somehow.

I give exactly zero you-know-whats about the "boring" cardboard box. I actually kinda like it, tbh.

 

[Captante]

True, but in my experience, the anti-static bag they're in is sealed with a sticker of sorts. This didn't have that.


Agree, but this wasn't sealed. There's nothing stopping someone from literally just opening the box and taking the router out of the plastic bag inside, which also wasn't sealed, and manipulating it somehow.

Most OEM motherboards and many expansion-cards come completely unsealed and un-labeled.

Again if you really want to confirm it's A-okay you'll need to contact D-link.

 

[Turbonium]

Again if you really want to confirm it's A-okay you'll need to contact D-link.

Already on it, thnx.

Just want to know I got what I paid for is all.

 

[SKORPI0]

Seems pretty normal to me as a OEM item. No fancy shrink wrapping like when it is bought as a retail product.
When business buy in bulk quantities, they usually come in plain brown boxes.

 

[Turbonium]

Seems pretty normal to me as a OEM item. No fancy shrinkwrapping.

Is the eyerolling really necessary? If anything, I should be rolling my eyes at you and your attitude, but I'm patient.

And here is another pic I found:

 

[Captante]

I think you're fine.... nothing wrong with making sure though.

 

[Geekbabe]

I think you're fine.... nothing wrong with making sure though.

I agree! Looks like typical OEM wrapping

 

[DigDog]

look up Gamers Nexus videos "Newegg scammed us" and the followup, it will give you an idea of whats going on