Is this Legal? Staples tried to charge me a different amount than the checkout total.

anonymouschris

Diamond Member
Jan 17, 2001
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they deleted the correct order total link which had my clie for $55 and changed it to $428. they tried to charge my credit card for that amount. is that legal?
 
Jan 18, 2001
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sounds like switch and bait (though probably unintentional). Regardless, if you had bought the item, the transaction is done.
 

Russ

Lifer
Oct 9, 1999
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Hell, you know what they did to me once? I ordered three IBM laptops and they sent me three one foot cat5 cables.

Russ, NCNE
 

anonymouschris

Diamond Member
Jan 17, 2001
3,101
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what did they charge you for? STAPLES business practice is unbelievable. the rep threatened to end the chat converstation on me. wtf? now she is mute. i dont see how it can be legal for them to charge me two different totals.
 
Jul 12, 2001
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<< Hell, you know what they did to me once? I ordered three IBM laptops and they sent me three one foot cat5 cables.

Russ, NCNE
>>




haha...sorry but thats funny sh*t...must have been weird when u get this small staples box when u are expecting 3 laptops...haha
 

BigSmooth

Lifer
Aug 18, 2000
10,484
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<< Hell, you know what they did to me once? I ordered three IBM laptops and they sent me three one foot cat5 cables.

Russ, NCNE
>>


LMAO, Russ, you're on fire this morning!

The best insults are the ones that go undetected... ;)
 

Russ

Lifer
Oct 9, 1999
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I suppose I should have realized something was amiss when the laptops were priced at $3.95 each. Still, though, that's what my order said. Should I sue them?

Russ, NCNE
 

Keego

Diamond Member
Aug 15, 2000
6,223
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well I ordered 3- 3.95 laptops and I got them. Sucks to be you Russ :D :D
 

PowerMac4Ever

Banned
Dec 9, 2000
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Staples has a lot of disclaimers basically saying that your total is there for convenience and by placing the order, you are allowing them to charge you whatever the hell they want. So yeah, be carefu. I've stopped ordering from them a loong time ago because of this sh*t.
 

Perknose

Forum Director & Omnipotent Overlord
Forum Director
Oct 9, 1999
46,801
10,447
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<< I suppose I should have realized something was amiss when the laptops were priced at $3.95 each. Still, though, that's what my order said. Should I sue them? Russ, NCNE >>

All bow down to the master. Russ, for when you need to smarten up just to know you've been dissed! :D
 

EagleKeeper

Discussion Club Moderator<br>Elite Member
Staff member
Oct 30, 2000
42,589
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Russ, when did you order the lappys. I got 3 IBM lappys when I ordered CAT5 cable:)
Trade?
 

hans007

Lifer
Feb 1, 2000
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i think they are allowed to change it. when you check out it says that that total is an estimate and it canbe changed due to errors and stuff . i mean really you are the one who tried to order a $55 sony clie after all, did you really think you could get it for $55
 

Russ

Lifer
Oct 9, 1999
21,093
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<< Russ, when did you order the lappys. >>



Mon, 21 Aug 2000 23:51:04

They actually called, profusely apologized and gave me the cables free.

Russ, NCNE
 

notfred

Lifer
Feb 12, 2001
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oh yeah, and I suppose that if you were selling a geforce 3 card in FS/FT, and you were adding up shipping to the total price, and the total on the calculator came out to $3.49, you'd sell it for $3.49 and not say "hmm, that's not right".... Yeah, sure.
 

yakko

Lifer
Apr 18, 2000
25,455
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They should give you a final total price before charging your credit card that can not be changed.
 

anonymouschris

Diamond Member
Jan 17, 2001
3,101
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well, i did get an enlight 15" lcd for $6 shipped. plus i get the $70 rebate which means they pay me $65 to take the lcd ;)
 

anonymouschris

Diamond Member
Jan 17, 2001
3,101
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the clie is supposed to be $399, but i used a $344 coupon that i was given. they just deleted the coupon that i used and charged me for the full price.