So I emailed amazon. they basically told me to pound sand until Oct 30th.
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Thank you for writing to us at Amazon.com.
I'm sorry to hear there's been a misunderstanding regarding your
recent order. I reviewed our records and confirmed that order #xxxxx was successfully submitted and that your payment to
the seller, Shavon Black, was processed. When a seller receives
payment, they're required to ship the order (or to refund, in those
rare cases where the item is no longer available).
You're welcome to use this information as additional confirmation
when contacting the seller through "Your Account." If the seller has
questions about how to proceed, they should contact us at:
http://www.amazon.com/gp/help/...y.html/?nodeId=3569501.
Here's how to contact the seller:
1) Click the Your Account link at the top of our site.
2) Next to "View by order," click the "Go" button.
3) Click on the appropriate order.
4) On the order summary page, click "Problem with this order?"
5) Click the "Contact Seller" button.
The estimated delivery date for this order is October 11, 2007 -
October 25, 2007, as noted in Your Account and your order
confirmation e-mail. Because it's still possible that the seller
will use their online tools to verify order status and ship the
item, we'd like to ask that you wait until the close of business on
October 30, 2007 for your order to arrive.
I'm sorry for the inconvenience of having to wait longer for
delivery, but we want to give the seller a chance to fulfill their
responsibilities and ship your order to you.
If your order does not arrive by the date mentioned above, please
let us know so we can take further action.
Please visit the following link to provide the information we
requested:
http://www.amazon.com/rsvp-mi?...wwchaa3245741877&q=o2r
When we receive a report from you using the form above, we will
investigate the status of your order and do whatever we can to
resolve the problem.
We want everyone who visits Amazon.com Marketplace to have a safe,
enjoyable experience. Not only do participants in transactions
review one another, but Amazon.com also provides oversight and will
suspend participants who violate our terms of use. Credit card
information is held on Amazon.com's secure server, and is not shared
with Marketplace sellers, ever.
If a transaction with a third-party seller is unsuccessful and you
are unable to resolve the dispute with your seller, you may be
eligible for the A-to-z Guarantee. For a detailed description of the
A-to-z Guarantee, please visit:
http://www.amazon.com/a-to-z-guarantee
For the protection and convenience of our customers, Amazon.com
stands behind third-party transactions made on our web site (using
our Shopping Cart or 1-Click ordering), by offering customers the A-
to-z Guarantee. However, payments made through other means, such as
wire transfers, are not covered by this guarantee.
That said, it's wise to do some research before buying an item. Most
sellers will have feedback and ratings posted by participants in
their past transactions. You can view the overall rating and
transaction history of a seller from the detail page of any item
they have listed. If a seller has not yet received feedback, or if
you see cause for concern, you may contact the seller directly with
any questions about the item or transaction.
Thank you for shopping at Amazon.com.
Please let us know if this e-mail resolved your question:
If yes, click here:
http://www.amazon.com/rsvp-y?c=frwwchaa3245741878
If not, click here:
http://www.amazon.com/rsvp-n?c=frwwchaa3245741878
Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.
To contact us about an unrelated issue, please visit the Help
section of our web site.
Best regards,
Anand M.
Amazon.com Customer Service
http://www.amazon.com
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Check your order and more:
http://www.amazon.com/your-account
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