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Is this company stealing domain names?

N

novon

Diamond Member
TotalNIC.net's security "policy" is not releasing my domain even though I'm the registered owner. Can they legally do this?

I'm trying to transfer a domain name from TotalNIC (an ICANN registrar) to GoDaddy.com....it had expired so the transfer didn't go through, fine. So I paid an extra $20 for another year to TotalNIC, and tried the transfer again to godaddy after the renewl. However, it got rejected again, this time the domain was in LOCK status - I get an email from totalnic saying that they keep all domains in lock status unless the registered owner wishes otherwise for security, fine so I send them proof that I'm the registered owner and I get this:

A domain name must be in the TotalNIC ICANN system for at least 150 days after any monetary transaction before a transfer can be allowed. As per your service agreement with us, if the domain name is within 30 days of the expiration date, or if the domain name is in an expired status, a renewal will be required.

If the domain name meets these requirements, please have the listed registrant fill out completely and submit the attached form as per the instructions on the form. As part of our security, we need to confirm that the registrant is making the request. To do this, we need authorization from the listed registrant.

This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. You are hereby notified that any use or dissemination of this communication is strictly prohibited. If you have received this e-mail in error please notify us immediately, then delete this e-mail.
Click to expand...

I have to wait 150 days even though I renewed it? And I also have to send a notarized letter to Australia to transfer my own domain? It seems they are giving be the runaround because they can't handle loosing customers to a registrar who is half the price.

On top of this they are based in Australia, so it will be hard to file a complaint...is there anything I can do to get them to release my domain?
 
I don't know what to say to you, cause I haven't fully looked into it...

but a few days ago I purchased a domain name with GoDaddy... and then I found that I don't like their services or pricing, so I wanted to switch them to Dotster. Upon trying to transfer them, I got a message that the transfer failed, because GoDaddy has the domains in lock status... why, I am not sure. I did get a message that the domain must have been registered for at least 90 days before transfer is possible, that may be the reason. Does ICANN set these rules?

Drew
 
I've never had that problem but if they don't seem to be working with you it might be worth trying to take the matter up with ICANN
 
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