Is this acceptable for cable internet?

[SithSolo1]

*** For those who can't tell the thread title smacks of sarcasm ***

ping www.yahoo.com

Pinging www.yahoo.akadns.net [64.58.76.223] with 32 bytes of data:

Reply from 64.58.76.223: bytes=32 time=4072ms TTL=52
Reply from 64.58.76.223: bytes=32 time=4278ms TTL=52
Reply from 64.58.76.223: bytes=32 time=3195ms TTL=52
Reply from 64.58.76.223: bytes=32 time=1832ms TTL=52

Ping statistics for 64.58.76.223:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1832ms, Maximum = 4278ms, Average = 3344ms

tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [64.58.76.223]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 198.162.0.1
2 * * * Request timed out.
3 * 2163 ms * x.x.x.x
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * 3748 ms * w2.dcx.yahoo.com [64.58.76.223]
18 3122 ms 3745 ms 3019 ms w2.dcx.yahoo.com [64.58.76.223]

Trace complete.

tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [64.58.76.227]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 3466 ms 3272 ms 2647 ms x.x.x.x
3 3798 ms 3161 ms 4077 ms x.x.x.x
4 * * 3274 ms x.x.x.x
5 3207 ms 3887 ms * x.x.x.x
6 2185 ms 2215 ms 1585 ms x.x.x.x
7 1483 ms 1959 ms 2377 ms P4-1.a0.wash.broadwing.net [x.x.x.x]
8 2788 ms 3611 ms * p0-0-0.a1.wash.broadwing.net [x.x.x.x]
9 * 2688 ms * x.x.x.x
10 231 ms 224 ms 564 ms x.x.x.x
11 1828 ms 2951 ms 3756 ms vl21.bas1.dcx.yahoo.com [216.115.102.98]
12 3094 ms 2646 ms 2132 ms w6.dcx.yahoo.com [64.58.76.227]

Trace complete.

I have to deal with this every day from 5pm till 1am.
I've been talking with the cable company since November, I dunno what else to do.
No, DSL is not an option.

 

[Slacker]

no, what service provider?

Do a trace route and see where the problem is. in the tracert you did there is no server info, like name and location, this would be helpful to see if the problem is within your isp's network.

Also go to
DSL Reports web site and run their speed test and packet loss test, their packet loss test shows ping and packet loss at each hop.


I went through the same thing about a year ago and got nowhere, ended up canceling the service and using a modem for a while now that cox has digital cable in my area I have cable internet again and so it is working as it should, 170 to 350 kBs downloads and 1450mbps throughput.

Hound them, make them hate you, make it easier for them to make it right than to shrug and blow you off, get Medieval on their asses!

 

[pulse8]

No way!

 

[Yossarian]

I got an average of 75ms.

 

[SithSolo1]

All I did was change the IPs to x's, there were no names and info.


Oh and the DSLreports speed test is still loading.

 

[SithSolo1]

your
download «10 kbps

your
upload «12 kbps

ugh «33.6k modem download speed

ugh «typical 56k modem download speed

slow «single channel ISDN

bearable «dual channel ISDN

ok «IDSL

ok «150k Video Stream

ok «Fastest multiplayer games

fast «192k 'near CD quality' MP3

faster «300k Video Stream

rocks (half megabit not shown)
awesome (1mbit barrier not shown)
insane (2mbit barrier not shown)
dude! (5mbit barrier not shown)

=Your tested speed (grey = est. TCP transfer overhead)

I have to wait in line for 30 mins for the line test.

On a side note one of my roommates just walked in my room, took my AXE spray back to his room, used it, then brought it back all without asking. wtf.


I have hounded them, we got so many credits last month that this month and half of next is free.

 

[her209]

Is someone stealing your bandwidth?

You can get more from dial up than you get from that crappy ass service.

 

[SithSolo1]

No to DSL because:

a) Its $25 more a month
b) the modem is $100+
c) we are near the distance limit

 

[Slacker]

register and do the packet loss test and see where things go bad, if the problem is to your first hop then there is a problem with the line, either in your house or coming in to your house, get those tech to come to your house, they can hook up a signal meter to the cable at the box outside and also at each point inside where there is a split, move your computer to the room where the cable first enters the house, have nothing but the cable modem connected to the cable (no tv, no splitters) and see if it is better, hell, when I was trying to get mine fixed I took my lap top and cable modem outside to the main cable box for the building and hooked up to my socket, it was still not working so doing this ruled out any problems in my house BUT! you dont want to get caught messing with the cable box


Good luck man, I feel your pain

 

[SithSolo1]

Originally posted by: her209
Is someone stealing your bandwidth?

You can get more from dial up than you get from that crappy ass service.

We always joke around saying CS was better using our old 56Ks.

No one is stealing our bandwidth. They just oversold in this section of town. My family has this same service back home not 5mins away and they never ping over 100.

 

[WarSong]

Originally posted by: SithSolo1
No to DSL because:

a) Its $25 more a month
b) the modem is $100+
c) we are near the distance limit

$25 more? What are you paying now? Whatever it is, it is wasted money because that connection is useless. I would be pissed. Something similar happened to me and I called the cable company every other day and had them send out a technicial once a week for two months until, I assume, they finally decided that it would be cheaper for them to just fix the problem instead of d1ck me around. Not too much longer I switched to DSL and have been WAY happier ever since.

 

[Slacker]

Oversold is bullshtt, did they say that to you? talk to neighbors, if they really oversold then they would have hundreds of pissed off customers and if thats the excuse they want to use then find out why they havent fixed it yet, there is supposed to be a certain number of clients per switch and if they "oversold" then they can easily fix it.

 

[Nohr]

Christ, you may as well upgrade to a 28.8 dialup connection. That's highly unacceptable.

57ms to www.yahoo.com on cable here.

 

[DanFungus]

Originally posted by: Nohr
Christ, you may as well upgrade to a 28.8 dialup connection. That's highly unacceptable.

57ms to www.yahoo.com on cable here.

I got average 19ms pinging yahoo.com here on cable (/me hugs modem)
you should go kick some ass--directed to SithSolo1

 

[her209]

Did they promise you a minimum speed when you signed up? If they oversold, then your neighbors should be getting slow connection speeds too. I agree that you should talk to your neighbors and see if they have cable internet service, and if its slow.

 

[SithSolo1]

I currently pay $30 for service and rental as part of a cable package.

ANy I reset the modem and plug directly into it insteadd of the router.

tracert www.google.com

Tracing route to www.google.com [216.239.51.101]
over a maximum of 30 hops:

1 50 ms 61 ms 8 ms x.x.x.x
2 183 ms 82 ms 37 ms x.x.x.x
3 39 ms 13 ms 77 ms x.x.x.x
4 31 ms 50 ms 93 ms x.x.x.x
5 166 ms 96 ms 67 ms P5-0.c0.atln.broadwing.net [216.140.12.41]
6 34 ms 113 ms 49 ms p3-0.c0.wash.broadwing.net [216.140.8.109]
7 28 ms 59 ms 78 ms 216.140.8.90
8 * 81 ms 29 ms a3-4-0-10.r00.mclnva02.us.bb.verio.net [129.250.
9.217]
9 81 ms 75 ms 36 ms p4-4-2-0.r01.mclnva02.us.bb.verio.net [129.250.2
.250]
10 223 ms 223 ms 56 ms p16-0-1-0.r21.asbnva01.us.bb.verio.net [129.250.
2.181]
11 92 ms 129 ms 45 ms p16-4-0-0.r02.asbnva01.us.bb.verio.net [129.250.
2.63]
12 42 ms * 50 ms ge-1-1.a00.asbnva01.us.ra.verio.net [129.250.26.
97]
13 58 ms 54 ms 38 ms ge-3-2.a00.asbnva01.us.ce.verio.net [168.143.105
.58]
14 37 ms 34 ms 59 ms 216.239.48.77
15 113 ms 70 ms 151 ms 216.239.47.126
16 63 ms 40 ms 37 ms 216.239.47.102
17 97 ms 37 ms 88 ms www.google.com [216.239.51.101]

Trace complete.

tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [64.58.76.176]
over a maximum of 30 hops:

1 80 ms 67 ms 169 ms x.x.x.x
2 84 ms 95 ms 64 ms x.x.x.x
3 51 ms 16 ms 66 ms x.x.x.x
4 196 ms 194 ms 105 ms x.x.x.x
5 208 ms 123 ms 72 ms x.x.x.x
6 47 ms 86 ms 117 ms P4-1.a0.wash.broadwing.net [216.140.8.21]
7 216 ms 218 ms 57 ms p0-0-0.a1.wash.broadwing.net [216.140.8.13]
8 * 344 ms 154 ms 216.140.8.78
9 241 ms 275 ms 187 ms 67.99.66.10
10 88 ms 55 ms 88 ms vl21.bas1.dcx.yahoo.com [216.115.102.98]
11 200 ms 384 ms 124 ms www7.dcx.yahoo.com [64.58.76.176]

Trace complete.

fast «192k 'near CD quality' MP3

faster «300k Video Stream

rocks «half megabit

your
download «576 kbps

your
upload «108 kbps

awesome (1mbit barrier not shown)
insane (2mbit barrier not shown)
dude! (5mbit barrier not shown)

=Your tested speed (grey = est. TCP transfer overhead)

Still waitng on the packet test. Will try with router again in a few mins.

 

[SithSolo1]

Btw my neighbors are about 6500 college students, this is the main apartment section of town for UGA.

 

[tm37]

Pinging yahoo.com [64.58.79.230] with 32 bytes of data:

Reply from 64.58.79.230: bytes=32 time=90ms TTL=242
Reply from 64.58.79.230: bytes=32 time=89ms TTL=242
Reply from 64.58.79.230: bytes=32 time=87ms TTL=242
Reply from 64.58.79.230: bytes=32 time=89ms TTL=242

Ping statistics for 64.58.79.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 87ms, Maximum = 90ms, Average = 88ms

DSL

That would Piss Me off

 

[SithSolo1]

Simple ping loss check
10secs of 40byte packets 2 per second 0% loss 33.2ms 95.8ms 211ms
pass
low bandwidth stream
10secs of 56k/bit ping stream 512byte packets 4% loss 34.0ms 127ms 397ms
warn
medium bandwidth stream
10secs of 128k/bit ping stream 512byte packets 3% loss 36.0ms 161ms 624ms
pass
your first hop ping
stream of 40byte pings to 209.186.118.5 4% loss 21.9ms You are 11ms
to your first hop!

 

[LeStEr]

Pinging yahoo.com [64.58.79.230] with 32 bytes of data:

Reply from 64.58.79.230: bytes=32 time=38ms TTL=245
Reply from 64.58.79.230: bytes=32 time=43ms TTL=245
Reply from 64.58.79.230: bytes=32 time=39ms TTL=245
Reply from 64.58.79.230: bytes=32 time=46ms TTL=245

Ping statistics for 64.58.79.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 46ms, Average = 41ms



Cable here

 

[SithSolo1]

Ok this is with the router:

ping www.yahoo.com

Pinging www.yahoo.akadns.net [64.58.76.228] with 32 bytes of data:

Reply from 64.58.76.228: bytes=32 time=65ms TTL=244
Reply from 64.58.76.228: bytes=32 time=126ms TTL=244
Reply from 64.58.76.228: bytes=32 time=159ms TTL=244
Reply from 64.58.76.228: bytes=32 time=29ms TTL=244

Ping statistics for 64.58.76.228:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 159ms, Average = 94ms

tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [64.58.76.228]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 134 ms 281 ms 69 ms x.x.x.x
3 179 ms 77 ms 33 ms x.x.x.x
4 15 ms 13 ms 86 ms x.x.x.x
5 109 ms 76 ms 64 ms x.x.x.x
6 102 ms 88 ms 42 ms x.x.x.x
7 56 ms 126 ms 85 ms P4-1.a0.wash.broadwing.net [216.140.8.21]
8 94 ms 63 ms 77 ms p0-0-0.a1.wash.broadwing.net [216.140.8.13]
9 47 ms 72 ms 96 ms 216.140.8.78
10 34 ms 59 ms 141 ms 67.99.66.10
11 37 ms 35 ms 54 ms vl21.bas1.dcx.yahoo.com [216.115.102.98]
12 39 ms 64 ms 51 ms w7.dcx.yahoo.com [64.58.76.228]

Trace complete.

From www.bandwidthplace.com:

418.3 kilobits per second


Your raw speed was 418347.26 bits per second which is the same as:

Communications

418.3 kilobits per second
How communication devices are rated. Kilo means 1,000 and mega means 1,000,000. Examples include 56k modem and 10Mbit Ethernet

Storage

51.1 kilobytes per second
The way data is measured on your hard drive and how file sharing and FTP programs measure transfer speeds. Kilo is 1,024 and mega is 1,048,576.

1MB file download

20.1 seconds
The time it would take you to download a 1 megabyte file at this speed.

 

[SithSolo1]

DOH! I know why its better right now.

There was a basket ball game that started tonight at 7:30