Is there some sort of lemon law for computer parts?

clarkkent333

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Nov 23, 2003
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I'm on my 5th Dell 2405 and am completely sick of dealing with their horrible customer service. I've tried asking for a refund but I'm out of my 21 day return period so they're refusing saying I have to keep getting new monitors until I get one that works. I know that with cars, if after the third try it doesn't work, they let you return it. Anything like that for electronics?
 

TheoPetro

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Nov 30, 2004
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actually there is a lemon law for comps. my mom had a comp from bestbuy that she had to take back 3 times and on the third time the tech said they had to give her a new comp worth what she paid for this one when it was new because of a lemon law. so id look into it if i were you.
 

xanis

Lifer
Sep 11, 2005
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As far as I know, no, there are no "lemon laws" for computers. I would say that if you're really irked by this whole thing with Dell, then maybe you shoul call up the BBB or something.
 

clarkkent333

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Nov 23, 2003
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Originally posted by: w00t
your 5th sounds pretty bad what is the problem with the 2405fpw?


Each one has had the buzzing problem.

I can get a new monitor instead of a refurbished one but I'm not really sure I want to be dealing with these bastards any longer. For all the hours I've wasted I could have bought an Apple 30"
 

JEDIYoda

Lifer
Jul 13, 2005
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Originally posted by: clarkkent333
I'm on my 5th Dell 2405 and am completely sick of dealing with their horrible customer service. I've tried asking for a refund but I'm out of my 21 day return period so they're refusing saying I have to keep getting new monitors until I get one that works. I know that with cars, if after the third try it doesn't work, they let you return it. Anything like that for electronics?

okay not to sound brash but why your fifth?
Cinsidering this is your 5th I would say that your problem.....
You would think after severl comps and all the heartaches that you appear to be having you would have learned....

I seriously doubt that you will find any lemon laws concerning computers....

also lemon laws are meant to protect the consumer from having a specific induividual product that the manufacturer knows is a lemon...

Lemon laws are not meant to protect you from purchasing a new computer....

Lemon laws protect you the consumer from being resold a bad or faulty item that has already been sold once to a different party!!
 

clarkkent333

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Nov 23, 2003
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Originally posted by: JEDIYoda
Originally posted by: clarkkent333
I'm on my 5th Dell 2405 and am completely sick of dealing with their horrible customer service. I've tried asking for a refund but I'm out of my 21 day return period so they're refusing saying I have to keep getting new monitors until I get one that works. I know that with cars, if after the third try it doesn't work, they let you return it. Anything like that for electronics?

okay not to sound brash but why your fifth?
Cinsidering this is your 5th I would say that your problem.....
You would think after severl comps and all the heartaches that you appear to be having you would have learned....

I seriously doubt that you will find any lemon laws concerning computers....

also lemon laws are meant to protect the consumer from having a specific induividual product that the manufacturer knows is a lemon...

Lemon laws are not meant to protect you from purchasing a new computer....

Lemon laws protect you the consumer from being resold a bad or faulty item that has already been sold once to a different party!!

I'm a little confused with your statement. What exactly am I supposed to be learning here?

Oh, sorry I get it, you think I purchased 5 seperate 2405's and have had problems with each one. No no, god if that had happened then I would deserve far worse than the torture Dell is putting me through.

This problem relates to 1 single purchase and the subsequent replacement monitors that Dell has sent me out. Hence the lemon law.
 

TheoPetro

Banned
Nov 30, 2004
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Originally posted by: JEDIYoda
Originally posted by: clarkkent333
I'm on my 5th Dell 2405 and am completely sick of dealing with their horrible customer service. I've tried asking for a refund but I'm out of my 21 day return period so they're refusing saying I have to keep getting new monitors until I get one that works. I know that with cars, if after the third try it doesn't work, they let you return it. Anything like that for electronics?

okay not to sound brash but why your fifth?
Cinsidering this is your 5th I would say that your problem.....
You would think after severl comps and all the heartaches that you appear to be having you would have learned....

I seriously doubt that you will find any lemon laws concerning computers....

also lemon laws are meant to protect the consumer from having a specific induividual product that the manufacturer knows is a lemon...

Lemon laws are not meant to protect you from purchasing a new computer....

Lemon laws protect you the consumer from being resold a bad or faulty item that has already been sold once to a different party!!

i went through 3 of these before i got a good one. and that comment about already being sold the last 2 i got were refurbished. id say thats a tad dumb. i wish i didnt pay full price for a refurbished product. and the second one they sent me had the same problem so that counts as "faulty" in my book.

noone said there meant to protect you from buying a new comp.

as for being "his problem" look around a bit. this was a VERY common problem with this monitor. it was a short in the power supply or something like that that caused a loud annoying buzzing sound.

"you would think after several comps and all the heartaches that you appear to be having you would have learned...." What are you talking about? this isnt a comuter its a monitor. whats he supposed to learn? not to buy dell? well he didnt say he bought another one now did he? i know i wont be. so i guess we did learn. :confused:

instead of poasting useless, unhelpful poasts why not try to help the guy out if ya can. if you cant and your just here to tell people incompitant companie's screwups are the consumors fault then dont post please.
 

Markbnj

Elite Member <br>Moderator Emeritus
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Sep 16, 2005
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The 2405 has a great rep, and when a component gets a great rep around here it is usually deserved. My unit was flawless on arrival and has remained so. To get five of them in a row that exhibit a problem that is so rare (at least in reports on this board) sounds like an incredible string of bad luck. Is it possible your hearing is ultrasensitive or something?