Is there anyway to get a hold of a native English speaking person at Windows activation?

[CVSiN]

Originally posted by: BrunoPuntzJones
I'm having a horrid time getting Windows activated. I have a regular retail copy of XP Pro Upgrade. I've installed this thing probably 4 or 5 times with no trouble. I built a new rig about 2 weeks ago and haven't been able get activation to work.

I put my numbers in, and get incorrect product key.

So I call. They say my product key and installation ID are valid, and don't know why it's causing a problem. This takes about an hour. After determining I need a new product key, the sorry fux hang up on me.

So I wait until today, spend another 20 minutes repeating everything, even though it's all sitting in a case # in their system. They finally issue me another product key. Ok great.

Well I get home tonight and same thing, incorrect product key, and it doesn't generate an installation ID at all this time. So another call and an hour on the phone and they are still puzzled.

Well retard in activation says that I'm using an upgrade version, and since I did a "fresh" install that it will not activate. That I must install Windows 98SE first and then upgrade to XP. I tell him I've done this a dozen times before but he'll hear nothing of it. The techincal support guy starts arguing with the activation person saying he is wrong and then they start jabbering to each other. Can't understand them to begin with, and now they argue. Well the fuxnuts disconnect me again.

So I'm pretty pissed at this point. Is there any one I can call and actually talk to someone I can understand and who can understand me?

I mean they say:

"Give you me your installation ID please"

Me: "It did not generate one, it is blank"

CS: "Yes the number right under there"

Me: "There is no number, nothing, it's blank"

CS: "You number provide me yes?"

Ug.

They've got one last phone call to get it right. Otherwise I will be out more than the $100 and some odd bucks I spent on this thing.

FIXED.. casue Bill Gates and M$ coudl care less if you cant use your product.. they got your 100$ already =)

btw I've never had a problem with them.. always 2 mins and done.

 

[NathanBWF]

Yeah I had to go through this yesterday. I couldn't understand her, she couldn't understand me. Took about half an hour AFTER I finally made it through to a person. Ridiculous.

 

[RadiclDreamer]

Originally posted by: Tom
You seriously expect Microsoft to give you tech support when you are trying to use an upgrade version improperly ?

They told you what you need to do, install a previous version first.

Dont have to, he is using it properly it prompts you for the original media which verifies that you can install the upgrade, you think that prompt was accidentally coded into it or what