this is really important.
someone asked me to help find good prices on airfare online, and i obliged. due to miscommunication, i booked the wrong date. it was my understanding that the flight was to leave on May 30th but it was really June 30th.
Well the departure date obviously has passed so, with standard airline policy, the tickets have no value now.
The booking agency (cheaptickets.com) have no control over it because as soon as the purchase is made it is transferred over to the airline (American Airlines).
I called them both, and AA explained that basically the tickets had a no-show... and it is now worthless. Sidenote: the actual tickets were not even redeemed, they reservations were just confirmed from the online purchased.
Has anyone dealt with this type of situation? What can I do here? Do you think a call to the credit card company the flights were purchased this would help? Any tips please
someone asked me to help find good prices on airfare online, and i obliged. due to miscommunication, i booked the wrong date. it was my understanding that the flight was to leave on May 30th but it was really June 30th.
Well the departure date obviously has passed so, with standard airline policy, the tickets have no value now.
The booking agency (cheaptickets.com) have no control over it because as soon as the purchase is made it is transferred over to the airline (American Airlines).
I called them both, and AA explained that basically the tickets had a no-show... and it is now worthless. Sidenote: the actual tickets were not even redeemed, they reservations were just confirmed from the online purchased.
Has anyone dealt with this type of situation? What can I do here? Do you think a call to the credit card company the flights were purchased this would help? Any tips please