• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Is there a way to speed up Netflix service?

A

Arkitech

Diamond Member
Usually my wife and I will watch at least 2 dvds on the same day that we get them and since I live right up the street from the post office I always drop them off the next morning. Pickup time for that post office is 12 pm and the Netflix distribution center is roughly 20-30 minutes away. So why does it take Netflix 4-5 days to recieve those DVDs? I can't prove it but I'm fairly certain that they hold onto the DVDs a couple of days before checking them into the system. Its really annoying, anyone know of a way to speed up the service? If I can't get better turn around times I may just have to find another place to rent from.
 
If you rent too much, they'll slow down the receiving/shipping. Maybe someone at the post office is watching the movies first and then putting them into the mail.
 
How many discs are you renting a month? Urban legend has it that they do delay processing of discs by people reting more than 8-9 discs a month on the 3-disc plan so that they lose less money on you.

If you are currently renting 10+ a month you might consider moving up to the 5-disc plan and see whether service improves before deciding to cancel.
 
Originally posted by: Arkitech
Usually my wife and I will watch at least 2 dvds on the same day that we get them and since I live right up the street from the post office I always drop them off the next morning. Pickup time for that post office is 12 pm and the Netflix distribution center is roughly 20-30 minutes away. So why does it take Netflix 4-5 days to recieve those DVDs? I can't prove it but I'm fairly certain that they hold onto the DVDs a couple of days before checking them into the system. Its really annoying, anyone know of a way to speed up the service? If I can't get better turn around times I may just have to find another place to rent from.
Click to expand...

Hand deliver them?
 
Originally posted by: DaveSimmons
How many discs are you renting a month? Urban legend has it that they do delay processing of discs by people reting more than 8-9 discs a month on the 3-disc plan so that they lose less money on you.

If you are currently renting 10+ a month you might consider moving up to the 5-disc plan and see whether service improves before deciding to cancel.
Click to expand...

I moved up to the 5 disc plan and I still get sh!tty service. I can ship a movie back and Netflix receives it the very next day. They receive it and then hold it for 24 hours and then ship it out the next day. I receive the movie 1-3 days later.
 
Originally posted by: DaveSimmons
How many discs are you renting a month? Urban legend has it that they do delay processing of discs by people reting more than 8-9 discs a month on the 3-disc plan so that they lose less money on you.

If you are currently renting 10+ a month you might consider moving up to the 5-disc plan and see whether service improves before deciding to cancel.
Click to expand...

I have the 5 discs at a time, but I usually go through them in about 2 days. I don't go out much so once I get the movies my wife and I watch them right away.
 
my bro in law works for USPS...

and he's confirm.. there is a room full of these and many people there dont care and chuck stuff around and open and watch them since they know u can just get another envelope and stick 2 in and return it..

the only problem is they dont know whats on it till it's open.... but yeah.. it sux
 
Originally posted by: forcesho
my bro in law works for USPS...

and he's confirm.. there is a room full of these and many people there dont care and chuck stuff around and open and watch them since they know u can just get another envelope and stick 2 in and return it..

the only problem is they dont know whats on it till it's open.... but yeah.. it sux
Click to expand...

:shocked:
thats messed up!
 
Originally posted by: MikeyIs4Dcats
sometimes I'll report a movie as missing to ensure the shipment of a new release on Mondays. :evil:
Click to expand...

I've reported them as damaged before and they still wait 24 hours to ship out the replacement movie.
 
Yes, they hold up movies if you watch too many, and this has been proven via an experiment
I'll dig up an article in a sec
 
this isn't the first thread i read on ATOT about this issue. maybe someone should email them and ask them wtf is up.
 
Originally posted by: Nitemare
Originally posted by: MikeyIs4Dcats
sometimes I'll report a movie as missing to ensure the shipment of a new release on Mondays. :evil:
Click to expand...

I've reported them as damaged before and they still wait 24 hours to ship out the replacement movie.
Click to expand...

if you report as sent back but not cheked in, they ship the same day.
 
Originally posted by: Nitemare
Originally posted by: Arkitech
Usually my wife and I will watch at least 2 dvds on the same day that we get them and since I live right up the street from the post office I always drop them off the next morning. Pickup time for that post office is 12 pm and the Netflix distribution center is roughly 20-30 minutes away. So why does it take Netflix 4-5 days to recieve those DVDs? I can't prove it but I'm fairly certain that they hold onto the DVDs a couple of days before checking them into the system. Its really annoying, anyone know of a way to speed up the service? If I can't get better turn around times I may just have to find another place to rent from.
Click to expand...

Hand deliver them?
Click to expand...


Actually I've wondered if that was possible, I pass by their distrubtion center on the way to work. Unfortunately they use a PO Box and I'm not sure exactly what street they would be located on.
 
Originally posted by: forcesho
my bro in law works for USPS...

and he's confirm.. there is a room full of these and many people there dont care and chuck stuff around and open and watch them since they know u can just get another envelope and stick 2 in and return it..

the only problem is they dont know whats on it till it's open.... but yeah.. it sux
Click to expand...


thats a FEDERAL OFFENSE.
 
Originally posted by: MikeyIs4Dcats
Originally posted by: Nitemare
Originally posted by: MikeyIs4Dcats
sometimes I'll report a movie as missing to ensure the shipment of a new release on Mondays. :evil:
Click to expand...

I've reported them as damaged before and they still wait 24 hours to ship out the replacement movie.
Click to expand...

if you report as sent back but not cheked in, they ship the same day.
Click to expand...

really? Where is that option?
 
Originally posted by: Arkitech
Originally posted by: MikeyIs4Dcats
Originally posted by: Nitemare
Originally posted by: MikeyIs4Dcats
sometimes I'll report a movie as missing to ensure the shipment of a new release on Mondays. :evil:
Click to expand...

I've reported them as damaged before and they still wait 24 hours to ship out the replacement movie.
Click to expand...

if you report as sent back but not cheked in, they ship the same day.
Click to expand...

really? Where is that option?
Click to expand...


in your account tab. don't do it too often, otherwise they may freeze your account.
 
Originally posted by: maddogchen
Originally posted by: forcesho
my bro in law works for USPS...

and he's confirm.. there is a room full of these and many people there dont care and chuck stuff around and open and watch them since they know u can just get another envelope and stick 2 in and return it..

the only problem is they dont know whats on it till it's open.... but yeah.. it sux
Click to expand...

:shocked:
thats messed up!
Click to expand...

damn right, because i used to be 5 at a time, i just switch back to 3 end of last month.. its so fricken slow.. i can't take it.. like ill get 5 in a week and 0 the next and 5 more the week after.. it was so much faster before..

 
Originally posted by: forcesho
my bro in law works for USPS...

and he's confirm.. there is a room full of these and many people there dont care and chuck stuff around and open and watch them since they know u can just get another envelope and stick 2 in and return it..

the only problem is they dont know whats on it till it's open.... but yeah.. it sux
Click to expand...

isn't mail fraud a federal offense? i hope they get busted.
 
Originally posted by: Arkitech
Originally posted by: paulney
Here's a full analysis:
Analysis with graphs
Click to expand...

thats screwed up man

I would think customers who send movies back right away should be higher on the list, at least that way Netflix can get them quickly back into rotation.
Click to expand...

I think the shipping costs kill them. If you are moving 15-20 movies a month, Netflix picks up the shipping fees both ways. The less they ship the less they have to pay. Obviously they aren't paying the standard $.37 an envelope you or I pay, but it still adds up. Halving the number of movies they have to ship reduces the number of movies they have on hand and cuts down on a ton of shipping costs.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top