The Ethereal packet sniffer and getasfstream works good for me. RTSP and MMS supported. You do know you need a packet sniffer to get the URL the RTSP PLAY command issues, right? If you need further help with the packet sniffer or getting the URL, let me know. Sometimes right clicking the windows media player embedded object, selecting properties, and getting the URL from there works. If it's just one or two media files you need I'd be happy to get the RTSP URL for you, providing they even use RTSP.