Is there a way to change a service tag on a dell? >>

[zixxer]

Got a new mobo, but the service tag is blank. Is there a way to edit it?

 

[HappyPuppy]

There is a DOS utility to change the service tag. Is this a desktop or laptop?

 

[zixxer]

laptop

 

[HappyPuppy]

Was this warranty through Dell or something you got off Ebay?

 

[zixxer]

It was warranty through dell.




They usually include a floppy to change it, but one of the contracted people came out and did it, and left without changing it

 

[HappyPuppy]

Well, you could call Dell, tell them the situation and they will probably give you the url to a website where you can download the utility.

Lemme look in my toolbag and see if I have one on floppy.

BRB.

 

[zixxer]

Originally posted by: HappyPuppy
Well, you could call Dell, tell them the situation and they will probably give you the url to a website where you can download the utility.

Lemme look in my toolbag and see if I have one on floppy.

BRB.

I called them and they want to schedule another service call. It's a huge huge pita to deal w/ these people (the contracted technicians) and I really don't want to have them come out here to boot it off a floppy, type in the correct tag, and that be it


if you could find it that'd be awesome

 

[HappyPuppy]

Yeah, the problem is that they don't want people to have the utility for warranty reasons. A person could change the service tag of any laptop of the same model that isn't under warranty and get free service.

 

[zixxer]

Originally posted by: HappyPuppy
Yeah, the problem is that they don't want people to have the utility for warranty reasons. A person could change the service tag of any laptop of the same model that isn't under warranty and get free service.

That makes sense..

I'm suprised I can't find it on the net anywhere..


I'll call dell tommorow if all else fails,