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Is Tech Support pulling our legs?

E

edprush

Platinum Member
At my place of business, Tech Support said that instant messengers are prohibited and therefore we (users) need to uninstall them.

Tech Support went on to say that next week they are broadcasting a program that will find users with instant messengers installed and the program will remove it for them.

Are they just putting the fear in us?
 
Its possible.. u can watch for traffic types.. we used to use a product call packeteer that id's all type of traffic..

http://www.packeteer.com/

but you can use it for everything else..

use aimexpress or yahoo over web.. thats not installing IM clients.. 🙂
 
ok well what you obviously need to do is make friends with some tech support guys and get an inside tip on how to side step these stupid policies.....its like being nice to the secretary because she knows everything first and will clue you in. Just basic social dynamics of the office.

 
Originally posted by: edprush
At my place of business, Tech Support said that instant messengers are prohibited and therefore we (users) need to uninstall them.

Tech Support went on to say that next week they are broadcasting a program that will find users with instant messengers installed and the program will remove it for them.

Are they just putting the fear in us?
Click to expand...

It's VERY easy to not only find out that there's an IM, but to also log every msg.
 
Originally posted by: gigapet
ok well what you obviously need to do is make friends with some tech support guys and get an inside tip on how to side step these stupid policies.....its like being nice to the secretary because she knows everything first and will clue you in. Just basic social dynamics of the office.
Click to expand...

I have no problem with them deleting anything they don't want but I'd like to pwn them if they can't really send out a program that will identify and delete instant messengers.
 
Originally posted by: edprush
Originally posted by: gigapet
ok well what you obviously need to do is make friends with some tech support guys and get an inside tip on how to side step these stupid policies.....its like being nice to the secretary because she knows everything first and will clue you in. Just basic social dynamics of the office.
Click to expand...

I have no problem with them deleting anything they don't want but I'd like to pwn them if they can't really send out a program that will identify and delete instant messengers.
Click to expand...

It's easy to monitor traffic and actually detect the programs. If you violate company policy regarding computers, you may lose your workstation, be terminated, or restricted to a workstation under strict regulations and access.

The choice is yours.
 
Originally posted by: bhanson
Follow your company's policies unless you want to get fired.
Click to expand...


I've been in Tech support (pretty much all levels) and System administration for 5 years and I can tell you with certainty that it can be done quite easily. Follow bhanson's advice and adhere to company policy, there are ways around almost any system, but it really isn't worth it to lose your job just so that you can chat on AIM.
 
Originally posted by: edprush
Originally posted by: gigapet
ok well what you obviously need to do is make friends with some tech support guys and get an inside tip on how to side step these stupid policies.....its like being nice to the secretary because she knows everything first and will clue you in. Just basic social dynamics of the office.
Click to expand...

I have no problem with them deleting anything they don't want but I'd like to pwn them if they can't really send out a program that will identify and delete instant messengers.
Click to expand...

Citrix can easily do this.
 
Originally posted by: KarenMarie
VeggieFrog works for a company that has that policy and software to detect chat programs.
Click to expand...


Where I worked we even set up a software inventory program to run on startup and compare against a list of allowed software. We didn't have the budget for a remote software management suite, but it's not too hard to send a tech down to un-install and an email to a supervisor 🙂
 
Originally posted by: edprush

I have no problem with them deleting anything they don't want but I'd like to pwn them if they can't really send out a program that will identify and delete instant messengers.
Click to expand...

yeah, well...good luck with that.

There is no way they can tell what you are doing and what programs you installed. They can't really sned out a program to identify and delete instant messengers. that's unpossible.

On a more serious note, no they are not pulling your leg.
 
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