Originally posted by: ZeroBurn
if i call from my sprint phone to a landline caller id phone, my name shows up.
sprint sucks horribly, i'm dumping it this month (my 1 yr. contract from hell finally wore up). switching to voicestream.
reasons? customer service is HORRIBLE. they replaced their cust service phone with a virtual assistant, incapable of handling much more than a FAQ would. you can't transfer to a real service rep from this virtual assistant (if it is possible, it's extremely difficult). i had to email their tech line and wait a week before they gave me a phone number. you can imagine how happy i was to find i would be paying $2-4 or a minute to talk to a rep using that phone number. their one great plus is the ability to check account status from their website- which has been down half the time i've tried to check it.
their phones lack quality IMHO, and the service i've experienced has been horrible. i've never had dropped calls until i switched to sprint. i cannot wait to get rid of them. Northern California, by the way.