Question Is my video card fried?

ShookKnight

Senior member
Dec 12, 2019
646
658
96
I think I may have a fried graphics card.

1. I updated my video card drivers
2. I fired up Overwatch. The entire system crashed to a black screen when I entered a match, but the PC was still on.
3. Restarted. Fired up Overwatch. The entire system crashed to a black screen when I entered a match, but the PC was still on.
4. Now, the system does not work - it does not boot up into the OS or BIOS. Power still courses through it (fans spin, lights blink), but there is nothing on the screen.

The systems now only turns on.

When I power down, I hear a short, single, beep (almost a whine). And, while the system is on, the msi logo/dragon on the card does not come on (it use to).
This--->1578410252605.png

No beeping when I power up.

My system specs;
  • SAMSUNG 860 EVO Series M.2 2280 250GB SATA III 3D NAND Internal Solid State Drive (SSD) MZ-N6E250BW
  • Seagate BarraCuda ST4000DM004 4TB 5400 RPM 256MB Cache SATA 6.0Gb/s 3.5" Hard Drives Bare Drive - OEM
  • GIGABYTE GA-AB350N-Gaming WIFI (rev. 1.0) AM4 AMD B350 SATA 6Gb/s USB 3.1 HDMI Mini ITX AMD Motherboard
  • AMD RYZEN 5 1600 6-Core 3.2 GHz (3.6 GHz Turbo) Socket AM4 65W YD1600BBAEBOX Desktop Processor
  • MSI GeForce GTX 980TI GAMING 6G LE
  • CORSAIR CX Series CX650 650W ATX12V 80 PLUS BRONZE Certified Active PFC Power Supply
  • G.SKILL FORTIS Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) AMD X370 / B350 / A320 Memory (Desktop Memory) Model F4-2400C15D-32GFT
  • Corsair Obsidian Series 250D (CC-9011047-WW) Black Brushed Aluminum and Steel Mini-ITX Computer Case ATX (not included) Power Supply

Win 10 Pro 64 Bit

I bought the video card in 2016. And, everything else in mid-2018.

Could the PSU be the issue? Maybe it fried and now power isn't going through properly? The MOBO does have an HDMI port, so, I'll yank out the card and see if the system works there after - and, if it does, that rules out the PSU and confirms the video card is the issue.

My concern is over the short, single, beep (almost a whine) when powering down. It's something I've never heard of before.

Thank you in advance for your comments and thoughts.
 

sandorski

No Lifer
Oct 10, 1999
70,663
6,234
126
There is no Onboard video in your system, so that won't display anything. If you have another Video card, try using that. Once you have Video again, you could try the previous Drivers you were using. Given the age of your GPU, maybe there's an issue with the newer Drivers or it is possible the Video card crapped out.

I do notice that it is an MSI, my 2 times using MSI products were disappointing. Neither lasted 18 months, the last one was an R9 380(in Sig, but that needs Updated) that developed a Short one day that included sparks and a subtle zapping sound. Anyway, I'm not saying, "Don't buy MSI", but I certainly will never do so again.
 
  • Like
Reactions: ao_ika_red

Muadib

Lifer
May 30, 2000
18,105
904
126
There is no Onboard video in your system, so that won't display anything. If you have another Video card, try using that. Once you have Video again, you could try the previous Drivers you were using. Given the age of your GPU, maybe there's an issue with the newer Drivers or it is possible the Video card crapped out.

I do notice that it is an MSI, my 2 times using MSI products were disappointing. Neither lasted 18 months, the last one was an R9 380(in Sig, but that needs Updated) that developed a Short one day that included sparks and a subtle zapping sound. Anyway, I'm not saying, "Don't buy MSI", but I certainly will never do so again.
That board has a built in HDMI port, and a displayport too I think. What are they for if not video?
 

ShookKnight

Senior member
Dec 12, 2019
646
658
96
There is no Onboard video in your system, so that won't display anything. If you have another Video card, try using that. Once you have Video again, you could try the previous Drivers you were using. Given the age of your GPU, maybe there's an issue with the newer Drivers or it is possible the Video card crapped out.

I do notice that it is an MSI, my 2 times using MSI products were disappointing. Neither lasted 18 months, the last one was an R9 380(in Sig, but that needs Updated) that developed a Short one day that included sparks and a subtle zapping sound. Anyway, I'm not saying, "Don't buy MSI", but I certainly will never do so again.
Yarp - no video via MOBO's HDMI, you are indeed correct.

I will try another video card... The only reason I did pick up the MSI was due to it being the cheapest card with great (for me anyway) processing power at the time. It has served me quite well. And, maybe this worked out - I was hankering to get a card that supports RTX.

Many thanks!
 

VirtualLarry

No Lifer
Aug 25, 2001
56,570
10,204
126
Maybe the slot died on the board. Happened to me on an AM4 rig before.

Seeing as how that's an ITX board, there's no secondary GPU slot, so yeah, bummer.

Edit: I wasn't initially sure, the "dragon logo" is on the GPU, yes, not the mobo's I/O section as a logo?

It does sound like either your GPU crapped out, your PSU, or your mobo slot. I'm actually leading towards option #3, hopefully your GPU didn't die.

Try swapping the GPU into another (un-important) rig, with an adequate PSU, and see if it POSTs.

Also, try swapping another (low-powered) GPU into your board, on your PSU.

Also, after that, if it doesn't work, try swapping in a known-good PSU onto your rig.