Is my trackpad broken? delayed response

[Nvidiaguy07]

My sister just asked me to fix her laptop, since its all virused up and whatnot.

In windows the trackpad would have a delayed response when using it. You would put your finger on it and move it, but it takes a second to "wake up"

I figured this was just a virus or some windows related issue, so i tried booting into a linux livecd, but the same issues persisted. I can only assume this is a hardware issue right?

I'm having her just use a mouse for now, but is this fixable? any idea of what could be causing it?

The laptop model is an Asus F3KA

 

[pete1229]

How old is it and when was the last time (if ever) it was taken apart and thoroughly cleaned of dust? Could be a overheating problem if the fan is jammed with dust, plus the viruses! How bad are they?

 

[Nvidiaguy07]

How old is it and when was the last time (if ever) it was taken apart and thoroughly cleaned of dust? Could be a overheating problem if the fan is jammed with dust, plus the viruses! How bad are they?

Its probably around 4 years old, and has never been taken apart.... its a laptop. I have blew dust out of the exhaust fan but thats it.

and the viruses are not in play here as the problem still persisted when booting into linux.

I don't see how overheating could be causing the problem.....

 

[WoodButcher]

Re-install the drivers would be my first step. If that fails open it up and chean it out. Warranty is up, can't hurt unless you use a hammer to open the case.

 

[Nvidiaguy07]

Re-install the drivers would be my first step. If that fails open it up and chean it out. Warranty is up, can't hurt unless you use a hammer to open the case.

problem is in windows and linux. There are no drivers to reinstall...

 

[C1]

Most notebooks have a BIOS setting to enable/disable the trackpad. Inspect the BIOS for available settings. If enable/disable are available, then you might try setting to boot disabled, then reboot with the setting back to enabled.

As a last resort, clear CMOS and restart.