Is my sensor broken in my X1800XL?

[necro007]

Someone anyone please help me out here.

 

[thilanliyan]

If the games don't work fine then RMA it. As long as there's no physical damage you should be able to RMA it.

 

[sodcha0s]

Yeah it's time to stop guessing and let the warranty come into play. Something is wrong with it and as long as you didn't physically damage it, overclock or remove the HSF then you should be covered.

 

[necro007]

How do i RMA it, also do you think i can RMA it cause i won the card i did not pay a cent for it.

 

[necro007]

So do you guys think i can RMA it or not.

 

[thilanliyan]

Did you register the card with ATI or whatever company it's from?? If you did you probably should be able to RMA it.

 

[necro007]

Yes i did register it.

Its from ATI. The card is Built By ATI.

How do i go about RMAing it.

 

[thilanliyan]

Originally posted by: necro007
Yes i did register it.

Its from ATI. The card is Built By ATI.

How do i go about RMAing it.

I think you can do it online but since you're unfamiliar with the process I think you should call customer service and ask them.

 

[necro007]

Guys i reinstalled the drivers and my games are all fine but my card is still running hot.

Do you think if i get a after market cooler it will make a diff, also i don't care about the noise, i just want to play my game like to way it was ment to be played with the X1800XL.

Is this the best cooler i can get for my video card?

Is this the best cooler for my card, money is not a problem.

What should i do.

 

[sodcha0s]

If you put an aftermarket cooler on the card, you will void the warranty and will be stuck with it. Get ahold of ATI customer service, let them know what is happening and do whatever they suggest. It's up to you what you want to do, but that's what I would do.

 

[necro007]

Originally posted by: sodcha0s
If you put an aftermarket cooler on the card, you will void the warranty and will be stuck with it. Get ahold of ATI customer service, let them know what is happening and do whatever they suggest. It's up to you what you want to do, but that's what I would do.

My games are playing fine now, but my temp is still higher then normal.

I guess you are right i should call them i wouldn't hurt to get their opinion.

 

[necro007]

Guys i think there is really somthing wrong with my card for some reason my cards fan just stoped working, tried to sping the fan but nothing happened and the cards temp was rising faster then anything so i pres'd the reset botton and the PC restarted and the fan started to spin again, tomoro i am going to call ATI about this.

Also when this happened i was just reading the fan speed on ATI TOOL, it was blank.

I tried their ticket system but they were saying that there could be worng with my OS.

Im going to call them tomoro.

 

[necro007]

Originally posted by: necro007
Guys i think there is really somthing wrong with my card for some reason my cards fan just stoped working, tried to sping the fan but nothing happened and the cards temp was rising faster then anything so i pres'd the reset botton and the PC restarted and the fan started to spin again, tomoro i am going to call ATI about this.

Also when this happened i was just reading the fan speed on ATI TOOL, it was blank.

I tried their ticket system but they were saying that there could be worng with my OS.

Im going to call them tomoro.

Guys i def think that there is somthing wrong with my Card, for the fan to stop and not start up again thats just shocking!:shocked:

I am going to give ATI a call today.

What do you think could be wrong?

 

[necro007]

Does any one what is ATI's contack no, the only phone no i can see on their website is for pre sales info.

Help please.

 

[thilanliyan]

On the ATI website it says you have to register your card to get telephone tech support. Since you already did that, you must have been given the telephone number already.

 

[necro007]

I checked eveywhere they never sent me a email or anything, is there any way to call them by phone?