Question Is my Seasonic Tx-850W going bad? Shutdown today once

[nj78]

Hi dear users. I have had an problem today.

My pc:
10850K stock 4800mhz stock Kraken X73 good temps
2x16 GB DDR4 GSKILL 3000mhz XMP
Seasonic Tx-850 Ultra Titanium
Gigabyte Rtx 3090 Gaming OC
Aorus Z490 Pro Gaming
1 TB SSD

I bought machine and plugged in march 2021. No single issue,no reboots,no shutdowns. I played all games for many hours,no issues. Today…i launched Metro Exodus and after cinematic part pc just shutdown. I rebooted again and its fine again.

Happened when gpu load change from 0% to 99%.

My question is. It was psu issue or maybe other hardware?


I remember that when pc goes off ,pc case lights flickered once and monitor flickered. That not happens when i shutting down manually.

i am running now game and no shutdowns. Happened today once. Also i have pc until march 2021 and thats like today never happened.

Is psu going just bad,rma or what you recommend for me. Thank you

 

[nj78]

I ask because "BadThad" had Seasonic too. And he answer here.

 

[jonnyGURU]

No no no trolling Hello johny guru.



But that friend above say that......

I know. But does ANY of that sound like ANYTHING you're experiencing? Not that I've heard.

 

[BadThad]

LOL!

Yeah... Once you see how the sausage is made, you get jaded.

Indeed! LOL

Jonny, I have great respect for you. I've been reading your reviews for as long as you've been on the internet testing PS's. I wanted to personally thank you, your reviews are excellent and I've almost always followed your recommendations to great success.

I'm a lot older now and don't follow hardware like I used to. For a budget of $250 what do you recommend for me today? My needs are modest, I don't overclock any more. The biggest draws I have are the 10850 (at default) and my RX6800 (stock). As I recall, before I built the system, I calculated the highest demand I could see is like 400-500W all in. I went for an 850W which I felt was PLENTY for my needs - yet here I am second guessing this PS.

Question: Every time my TX850 shuts off, I hear a fairly loud "solenoid-lke" click. It requires a full, cord-out discharge before it will work again. What component do you think is responsible?

Thanks

 

[jonnyGURU]

Question: Every time my TX850 shuts off, I hear a fairly loud "solenoid-lke" click. It requires a full, cord-out discharge before it will work again. What component do you think is responsible?

Thanks

The click is just the inrush current limiter relay. Most modern PSUs will do this. But if you can't just power the PSU back up with the case button, that's a hard latch. Which means one of the protections tripped. OCP, OTP, SCP.... Could be any of them.

 

[BadThad]

The click is just the inrush current limiter relay. Most modern PSUs will do this. But if you can't just power the PSU back up with the case button, that's a hard latch. Which means one of the protections tripped. OCP, OTP, SCP.... Could be any of them.

UNREAL, 2 seconds after I upload my post: CLICK>BOOM, it died again. Nothing in event log of course. First time in a week now and it does it right after I post about it. LMAO Gamed for 2 hours last night, NO issues. Then I'm sitting here with only Chrome open and click>boom. How can this be so random?

PS is plugged into an APC 1500VA UPS that is not even a year old. As far as house UPS outlet, I have other stuff plugged in the second receptacle and it all stays running. I have very good power at my house. I'm using the UPS to PS power cord that came with the TX-850.

Given that I'm on my second TX-850 titanium now, should I throw in the towel and buy a different brand?

 

[jonnyGURU]

UNREAL, 2 seconds after I upload my post: CLICK>BOOM, it died again. Nothing in event log of course. First time in a week now and it does it right after I post about it. LMAO Gamed for 2 hours last night, NO issues. Then I'm sitting here with only Chrome open and click>boom. How can this be so random?

Are you sure the fan on the PSU is working?

 

[nj78]

Jonny, I have great respect for you. Last question. So my psu is fine even despite that 1 shutdown ( once ) ?

 

[BadThad]

Are you sure the fan on the PSU is working?

I can hear it running while I'm gaming, that's the only time, so I assume the fan is working as designed.

 

[BadThad]

Jonny, I have great respect for you. Last question. So my psu is fine even despite that 1 shutdown ( once ) ?

Until you have something repeatable stop worrying. My problem has spanned over TWO power supplies and multiple shutdowns on both.

 

[jonnyGURU]

I can hear it running while I'm gaming, that's the only time, so I assume the fan is working as designed.

Huh.. That's weird. As mentioned earlier, there are people with issues with Seasonic PSUs and high end GPUs, but the PSU doesn't normally hard latch. You can usually just press the power button on the case and have it turn back on. Definitely switch to a different manufacturer PSU to, at the very least, make sure the problem isn't something else! I mean... it doesn't SOUND like it would be anything but the PSU since it does a hard latch, but two PSUs in a row? Weird.

And forgive me if I asked this before... you're not using cable extensions, Lian Li Strimer, etc. anything like that, right?

 

[BadThad]

Huh.. That's weird. As mentioned earlier, there are people with issues with Seasonic PSUs and high end GPUs, but the PSU doesn't normally hard latch. You can usually just press the power button on the case and have it turn back on. Definitely switch to a different manufacturer PSU to, at the very least, make sure the problem isn't something else! I mean... it doesn't SOUND like it would be anything but the PSU since it does a hard latch, but two PSUs in a row? Weird.

And forgive me if I asked this before... you're not using cable extensions, Lian Li Strimer, etc. anything like that, right?

Thanks, I'm going to try a new one. What model Corsair do you think will meet my needs?

No, I'm not using any cable extensions. I not even using all the case fans ( just front and rear), no LED lights or anything extra at all. I'm old, my system is very basic. All I want is reliability and a PSU I don't have to fret over.

Another interesting symptom tonight! I had a windows update ask to do a restart and the PS powered down and hung. Had to discharge it again to restart and finish the update.

At this point my goal is not to "fix" my Seasonic problem. However, I hope others that may encounter the same issues with the TX-850 find this thread useful. You are NOT alone and the problem may not be your system!

 

[UsandThem]

Thanks, I'm going to try a new one. What model Corsair do you think will meet my needs?

The RM850x (2021) is at $135 right now, the RM850x (2018) is $115, or the Super Flower Leadex III 850w is $110.

https://www.corsair.com/us/en/Categories/Products/Power-Supply-Units/RMx-Series/p/CP-9020200-NA
https://www.amazon.com/CORSAIR-RM850x-Certified-Modular-Supply/dp/B079H5WNXN
https://www.newegg.com/super-flower-leadex-iii-sf-850f14hg-850w/p/1HU-024C-00005

All three would be solid choices, and all have 10 year warranties. I've never read anything about Super Flower's support (if you would need them), but Corsair has a much larger presence in the U.S., so I would imagine it would be better/faster in that regard.

 

[BadThad]

The RM850x (2021) is at $135 right now, the RM850x (2018) is $115, or the Super Flower Leadex III 850w is $110.

https://www.corsair.com/us/en/Categories/Products/Power-Supply-Units/RMx-Series/p/CP-9020200-NA
https://www.amazon.com/CORSAIR-RM850x-Certified-Modular-Supply/dp/B079H5WNXN
https://www.newegg.com/super-flower-leadex-iii-sf-850f14hg-850w/p/1HU-024C-00005

All three would be solid choices, and all have 10 year warranties. I've never read anything about Super Flower's support (if you would need them), but Corsair has a much larger presence in the U.S., so I would imagine it would be better/faster in that regard.

Thanks, I ordered the Corsair, GREAT price!

 

[nj78]

Hey i must ask.

Also
It's not overcurrent protection getting triggered.
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.

I just pressed power button on case to boot up pc. Without flipping switch <power cycling>


So my question i had that shutdown it was OCP if not why that happened? And just once ofc.

 

[jonnyGURU]

Hey i must ask.

Also
It's not overcurrent protection getting triggered.
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.

I just pressed power button on case to boot up pc. Without flipping switch <power cycling>


So my question i had that shutdown it was OCP if not why that happened? And just once ofc.

If the PSU doesn't "latch", then the shut down was not due to a PSU protection.

 

[nj78]

Also
I don’t have to flip switch to reset psu.
But i didnt reset by switch the psu.
I only pressed power button on the case to boot pc.

If that was 12V sense issue i must reset by switch psu or not? thanks

 

[BadThad]

I rec'd the new Corsair PS and swapped it out. NO POST

After troubleshooting, the system would POST with the video card removed and using integrated video. My problem may have been a failing video card which could have been trigging OC protection?

UPDATE: I sent my RX6800 back under RMA. I'll update again after I get the new card.

 

[nj78]

Someone said :"
It's likely your PSU, since those Seasonic units were known to shut down due to the high transient loads from 3080 and 3090s. Source


(originally was on LTT forums but now is on this site it seems)




Edit: I'm unsure if there was actually a pre-revision series called PRIME instead of PRIME TX-####. Some say that the TX revisions had the issue fixed, but, nonetheless, this is still the PSU's fault most likely for hard shutdowns."

So he is right or not? Also that happened once 4 weeks ago.

 

[UsandThem]

Someone said :"
It's likely your PSU, since those Seasonic units were known to shut down due to the high transient loads from 3080 and 3090s. Source


(originally was on LTT forums but now is on this site it seems)




Edit: I'm unsure if there was actually a pre-revision series called PRIME instead of PRIME TX-####. Some say that the TX revisions had the issue fixed, but, nonetheless, this is still the PSU's fault most likely for hard shutdowns."

So he is right or not? Also that happened once 4 weeks ago.

Contact Seasonic tech support.

You've already asked that same question here (and tons of other tech forums) so many different times it's not even funny at this point.

Your computer shut down one time. There's no need to ask the same question over and over (and receive the same answers over and over).

 

[mindless1]

lololololol

I can't even begin to write down all the things, projects I've started and completed in my life with a fraction of the trolling/effort that nj78 has spent on this one, single, isolated incident.

nj78, if you can afford this high end hardware, it seems very much like you bit off more than you can chew and should have went the extra mile to pay for someone to build, and warranty a system for you, because this CLEARLY is NOT working out for you.

I mean to be helpful rather than offensive when I suggest that you might need to seek professional help for your OCD and inability to learn anything. Countless people have given you solid advice yet you still spin your wheels and can't do anything more than clutter up as many forums as possible.

It's just a power supply. I hate to think what will happen when something really important goes wrong.

 

[nj78]

Last question.Is this possible that this shutdown was caused by drivers or game bug?

 

[BadThad]

UPDATE: Got my RMA 6800 card back a few days ago and it's been 100% stable with the Corsair PS. I believe the heart of my problem was the video card and NOT the PS. Nonetheless, I've switched to the Corsair permanently - it's plenty for my needs and I have a lot of confidence in Jonny Guru and Corsair!

Thanks for your help Mr.Guru and everyone else!

 

[UsandThem]

Last question.Is this possible that this shutdown was caused by drivers or game bug?

https://seasonic.com/contact-us

https://seasonic.com/support

 

[nj78]

Someone said this to me :"If it happens again it could indicate that something power-related is beginning to fail (PSU, GPU, MB)
But software-only issues doesn’t normally trigger a system to suddenly power off.."

I am worried. It not happened again since.
But Someone said this to me :"But software-only issues doesn’t normally trigger a system to suddenly power off."


Can i have faulty pc part? Please dont ban me. I will lock topic myself after answer.

 

[UsandThem]

Someone said this to me :"If it happens again it could indicate that something power-related is beginning to fail (PSU, GPU, MB)
But software-only issues doesn’t normally trigger a system to suddenly power off.."

I am worried. It not happened again since.
But Someone said this to me :"But software-only issues doesn’t normally trigger a system to suddenly power off."


Can i have faulty pc part? Please dont ban me. I will lock topic myself after answer.

You have asked this repeatedly. Please just stop.

At this point, I'm not sure if you're trolling or you have some kind of weird obsession asking the same question over and over and over.

Contact Seasonic support.

https://seasonic.com/contact-us

https://seasonic.com/support