Is my disk going bad? s.m.a.r.t. codes...

[ajf3]

Hey all... my XP pro machine crashed last night. Was stuck in a boot/bsod loop when I noticed it.

Anyway, went into the recovery console, couldn't get a dir on c: (enumeration error), so I did a chdsk /r which ran most of the night.

After it completed, I was able to dir c:, but it was hanging during boot. Did a repair install & I'm up again.

I grabbed a s.m.a.r.t. checker called DiskCheckup, and it's showing a few problems... should I get a new drive?

This is what it says... I bolded the C6 and C8 codes where it lists a warning and a fail.



Drive 0 SMART enabled

IDE REGISTERS:
Features: 0x0 Sector Count: 0x1 Sector Number: 0x1
Cylinder Low: 0x0 Cylinder High: 0x0 Drive Head: 0xA0
Command: 0xEC

DRIVE INFORMATION:
Serial Number: (removed)
FirmWare Rev: 12.08C12

Model Number: WDC WD600BB-32BSA0
Cylinders: 16383 Heads: 16 Sectors per track: 63
Cur Cyls: 16383 Cur Heads: 16 Cur Sectors/Track: 63
Bytes per track: 57600 Bytes per sector: 914
Gen Config: 17018 Buffer Type: 3 Buffer Size: 4096
Vendor Unique: 10 0 E More Vendor Unique: 0x8010
ECC Size: 40 Double Word IO: 0 Capabilities: 12032
PIO Timing: 640 DMA Timing: 0 BS: 7
Current Sector Capacity: 16514064 Total Addressable Sectors: 117231408
Mult. Sector Stuff: 272 Single Word DMA: 0 Multi Word DMA: 7

SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold
--------------------------------------------------------------------------------------------
1 Raw Read Error Rate 671 OK 114 1 51
3 Spin Up Time 5841ms OK 99 96 21
4 Start/Stop Count 508 OK 100 100 40
5 Reallocated Sector Count 2 OK 199 199 112
7 Seek Error Rate 0 OK 200 199 51
9 Power On Hours Count 20405 OK 73 73 0
A Spin Retry Count 0 OK 100 100 51
B Calibration Retry Count 0 OK 100 100 51
C Power Cycle Count 401 OK 100 100 0
C4 Reallocation Event Count 2 OK 198 198 0
C5 Current Pending Sector Count 856 OK 113 113 0
C6 Offline Scan Incorrect. Sector Count 12360 WARNING 1 189 0
C7 Ultra ATA CRC Error Count 18 OK 200 253 0
C8 Write Error Count 15485 FAIL 1 1 51

 

[Megatomic]

Look in event viewer, are there any disk errors noted in the log? When my disk was failing, I was getting SMART warnings in the event viewer log, too. More than likely it's time to RMA that drive.

 

[ajf3]

Didn't see any smart errors in the event log...

 

[Kristi2k]

Yep, backup your data.

 

[Confused]

Backup and pray you get it all


"I am so smart, I am so smart, S.M.R.T....S.M.A.R.T."


Confused

 

[suklee]

Originally posted by: Kristi2k
Yep, backup your data.

Makes me wonder if I'm next on the list...

My Hitachi 80G SATA drive suddenly crashed last night... it sounded like it was banging its head against the wall again and again. Now Windows XP takes forever to load up, but once it does the system seems to be stable (I'm typing on it right now). It will intermittently decide to access the drive again and again, I have no idea why....

My smart codes or S.M.A.R.T. codes doesn't show any problems

-Time to pick up a DVD writer to back up everything before it dies-

 

[ajf3]

What I wanted to double check was do these smart error codes unquestionably point to a hardware problem with the drive, and exclude any concerns over memory/cpu issues causing data corruption on the drive?

Just want to make sure I'm targeting the right component for replacement... and not wasting postage trying to RMA the drive...

Thanks!

 

[deadseasquirrel]

i'd go to western digital support site and check on the warranty, then choose to run the diagnostic tool. if it errors, it will give an error code to input on the rma. i'd do an advanced rma online (need a credit card) and they will ship one to you quickly. ghost everything to the new one, then send the old one back.

i'd trust their online tools. s.m.a.r.t is pretty smart, but isnt always 100%. however, that being said, you did have boot probs and such, so it might be on the money.

 

[ajf3]

Thanks for the tips guys.... bought a new maxtor 160 last night, but now I'm really having problems!

I started a new thread here.

PS - that for the WD utility tip, I'll run it after I get my system back up.