Is it RMA time? My WD 8.4 gig HD is randomly clicking

KennyH

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Sep 16, 2000
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I have a Western Digital 8.4 gig ATA66 HD that has been used for about a year that I bought retail. About every ten minutes of so the thing will make a loud click. Just once, but it is very annoying. Is this a sign of a dying HD? I have run WD's Diagnostics on it and it passed. Can I RMA it to WD even if it passed the diags? Has anyone ever experienced this? Any help would be greatly appreciated. Thanks.


Kenny
 

medic

Diamond Member
Oct 9, 1999
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By chance do you have the drive set to power down after 10 minutes?

Control Panel/Power Management
 

KennyH

Diamond Member
Sep 16, 2000
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No, the drive is not set to power down after 10 minutes. I have it set to ALWAYS ON inside Windows and the bios. Any other ideas? Please help me out here guys. Thanks.

Kenny
 

medic

Diamond Member
Oct 9, 1999
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I would call and demand an RMA, tell them it's a loud click and in no way do you want your data at risk.
 

KennyH

Diamond Member
Sep 16, 2000
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CRV, do you know where I can find the number to call, I am looking all over their webpage and can't find it. Thanks.
 

Kwad Guy

Diamond Member
Dec 1, 1999
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Get your data off NOW. Run Drive Image or Disc Copy or Ghost
or whatever backup utility you use, and get a TOTAL image of
that drive RIGHT NOW onto another drive. If you don't have time
to do it now, turn off the machine and don't use it again until
you're ready to immediately backup.

The click may mean nothing. But again, you may be hearing an
early warning sign. No need to take chances. Every hour that
drive remains up and spinning, if it's going bad, brings you closer
to a non-recoverable state. Don't delay.

Kwad
 

KennyH

Diamond Member
Sep 16, 2000
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Thanks man, I found it earlier and it is now on it's way back to Western Digital. Thanks again for the help.