Is it possible to track if someone picked something up from customs in a foreign country?

[CrazyDe1]

It's a long story that most of you probably don't want to hear but does anyone have any experience with finding a package that might be stuck at customs in a foreign country? Is there a way to tell if someone actually picked up the item from customs?

Any help would be greatly appreciated.

 

[rh71]

ours or theirs ? sounds like theirs... tough luck... doubt there's anything YOU could do.

If ours:

Mail - missing / lost package

Question
Mail - missing / lost package

Answer
If CBP has detained your package for some reason-for example,lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation, or if the package requires a formal entry, the CBP International Mail Branch holding it will notify you of the reason for detention and how you can get it released. When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the Postal Service for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.

If your package is long overdue or you think it may be lost in the mail, you should contact your local post office and request that a parcel tracer action be initiated to locate it. The Post Office often advises callers to contact Customs and Border Protection. However, we do not track packages into and out of our facilities, and unless you have a detention notice from CBP with a number to refer to when you call, we will not be able to locate your package even if it is being held by CBP. If the post office has a tracking number that indicates the package went into CBP, but no record of it exiting the facility, you might ask their customer service representatives to work directly with the CBP facility to see if it is still there - although the absence of a record is not proof that the package is still in the CBP area. Packages exit the CBP facilities on a conveyor belt and the post office's electronic scanners do not always catch the bar codes on packages as they exit the facility.

 

[AgaBoogaBoo]

We want to hear story, but in a cliff notes format please

 

[CrazyDe1]

Originally posted by: rh71
ours or theirs ? sounds like theirs... tough luck... doubt there's anything YOU could do.

If ours:

Mail - missing / lost package

Question
Mail - missing / lost package

Answer
If CBP has detained your package for some reason-for example,lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation, or if the package requires a formal entry, the CBP International Mail Branch holding it will notify you of the reason for detention and how you can get it released. When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the Postal Service for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.

If your package is long overdue or you think it may be lost in the mail, you should contact your local post office and request that a parcel tracer action be initiated to locate it. The Post Office often advises callers to contact Customs and Border Protection. However, we do not track packages into and out of our facilities, and unless you have a detention notice from CBP with a number to refer to when you call, we will not be able to locate your package even if it is being held by CBP. If the post office has a tracking number that indicates the package went into CBP, but no record of it exiting the facility, you might ask their customer service representatives to work directly with the CBP facility to see if it is still there - although the absence of a record is not proof that the package is still in the CBP area. Packages exit the CBP facilities on a conveyor belt and the post office's electronic scanners do not always catch the bar codes on packages as they exit the facility.

It's either being held at their customs or the guy picked it up....

 

[CrazyDe1]

Originally posted by: AgaBooga
We want to hear story, but in a cliff notes format please

I ship 1000.00 item to Brazil. I get the guy to fax his CC and ID so that the card isn't fraudulent. He's got more than 20 feedbacks. He tells me to declare it as a gift, I refuse saying customs will hold it. He gets package emails me and says you've got to be kidding me I just paid 200.00 in customs fees. He proceeds to go to paypal and file non received goods complaint. Because I ship internationally and I don't have a signature I'm not covered. He gets free projector and I lose 1000.00. Screw you paypal. The thing is I thought because I have no seller protection policy, he has no buyer protection policy. THat is, the only way I could get screwed is by CC fraud. I had no idea that the rest of paypal's buyer protection still applied to foreign bidders but not to sellers selling internationally. Lesson learned...never shipping internationally again.

By the way, I have Amex Platinum Concierge on it...I'll see how they do.