I recently ordered an 8800gt from bestbuy.com for $249.99 + tax shipped.
I was drunk at the time, and immediately wanted to cancel upon waking up. I checked my email, and in addition to my order receipt, there was an email saying the card was backordered and expected to ship in 2-3 weeks It left the 800 number to call, and email address to use if I wanted to cancel the order before it shipped. I called, and waited on hold for 20+min before deciding just to email bb.com customer service. I did so, and told them not to charge my card, and to cancel my order.
The next correspondence I received was an email stating that my order had been shipped, and my card had been charged.
"Oh well", I thought, as I checked the prices on ebay, and realized I could turn a tidy $50+ profit pretty easily...
The CSR got back to me later that day saying it was too late to cancel, and stating yet again that my CC had been charged
I then logged into my online banking (through Comerica) and noticed my card had not yet been charged. This was strange to me, because whenever I buy something with that card, it shows up in my "pending transactions" nearly immediately. I was expecting it to have been there for a day or so at that point from when they first ran the card to check for sufficient funds. Any time I've ever bought something from Best buy or best buy.com it's shown up right away.
Funny thing is, I just received the videocard, and my Visa has yet to be charged! I don't want to get my hopes up or anything, but all the purchases I've made since then have all shown up, so I know it isn't a problem with my card.
My question I guess is, what is the likelihood that this order has fallen through the cracks? Has anyone had a similar experience, or ever heard of this happening?
I was drunk at the time, and immediately wanted to cancel upon waking up. I checked my email, and in addition to my order receipt, there was an email saying the card was backordered and expected to ship in 2-3 weeks It left the 800 number to call, and email address to use if I wanted to cancel the order before it shipped. I called, and waited on hold for 20+min before deciding just to email bb.com customer service. I did so, and told them not to charge my card, and to cancel my order.
The next correspondence I received was an email stating that my order had been shipped, and my card had been charged.
"Oh well", I thought, as I checked the prices on ebay, and realized I could turn a tidy $50+ profit pretty easily...
The CSR got back to me later that day saying it was too late to cancel, and stating yet again that my CC had been charged
I then logged into my online banking (through Comerica) and noticed my card had not yet been charged. This was strange to me, because whenever I buy something with that card, it shows up in my "pending transactions" nearly immediately. I was expecting it to have been there for a day or so at that point from when they first ran the card to check for sufficient funds. Any time I've ever bought something from Best buy or best buy.com it's shown up right away.
Funny thing is, I just received the videocard, and my Visa has yet to be charged! I don't want to get my hopes up or anything, but all the purchases I've made since then have all shown up, so I know it isn't a problem with my card.
My question I guess is, what is the likelihood that this order has fallen through the cracks? Has anyone had a similar experience, or ever heard of this happening?
