Is it me or is Netflix getting slower these days?

[BamBam215]

I remember when I signed up last year. Their service was excellent. They have a warehouse in a city right next to mines (about 20 minutes away). So it would only take one day for them to receive anything I sent back. It would also take one day for me to receive from their reported shipping date. Now sometimes it takes 3+ days for them to receive it. It doesn't make sense that it takes 3 days for first class mail to be mailed to a city right next to mines. Are they growing too big too fast or are they purposely holding onto returned DVDs longer? Hm..

 

[Pepsei]

Sometimes, they have to mail the movie you want from a different state. I'm sure your return dvd gets there usually in a day or two right?

 

[BamBam215]

Originally posted by: Pepsei
Sometimes, they have to mail the movie you want from a different state. I'm sure your return dvd gets there usually in a day or two right?

I've checked and they all came from the same warehouse that I send them too. Plus even if they had to send it from another warehouse, it would show online as shipped.

 

[XZeroII]

I signed up on sunday. Got 2 on tuesday and one on wednesday. Pretty quick.

 

[iwearnosox]

Netflix moved their distribution centers into existing rebate processing centers to save money. I went to rent "Last of the Mohicans" and got a seagate rebate instead.

 

[Pepsei]

Originally posted by: BamBam215

Originally posted by: Pepsei
Sometimes, they have to mail the movie you want from a different state. I'm sure your return dvd gets there usually in a day or two right?

I've checked and they all came from the same warehouse that I send them too. Plus even if they had to send it from another warehouse, it would show online as shipped.

Right, sometimes when they ship 2 dvds both from different location on the sameday, even in my queue, they would show 2 different arrival dates. Wish they would tell me where it is coming from. The could send you A-Team DVD1 from Florida and A-Team DVD2 from Hawaii, but you would always return both of them to the same warehouse.

 

[SpunkyJones]

They've been fine for me the last couple of months, haven't noticed a slow down.

 

[Pepsei]

Also, if you rent something rare that they only have a few copies of, it'll usually take an extra day at least for me.

 

[BamBam215]

my real complaint isnt the arrival of the dvds. my main complaint is them receiving it. like i said i only live like 20 minutes away. it shouldn't take more than 1 day, 2 days at most for them to receive whatever i return. but it doesn't show up on my account as returned 3+ days after i sent it in. it wasn't like this last year.

 

[Saulbadguy]

I keep getting scratched DVDs from them.

 

[JDub02]

sometimes it's quick, sometimes it's not ... depends on the week, i guess.

my turnaround is anywhere from 2-6 days. what really sucks is when they get lost on the way back. i usually wait about a week after i sent it to report it lost.

 

[Twista]

Originally posted by: iwearnosox
Netflix moved their distribution centers into existing rebate processing centers to save money. I went to rent "Last of the Mohicans" and got a seagate rebate instead.

I saw that movie many times @ school,

 

[DaveSimmons]

Are you one of the infringe-and-retun-immediately people? I wouldn't be surprised if they have throttling in place to keep such people from renting excessive numbers of discs each month.

 

[Saulbadguy]

Originally posted by: DaveSimmons
Are you one of the infringe-and-retun-immediately people? I wouldn't be surprised if they have throttling in place to keep such people from renting excessive numbers of discs each month.

oh waaaaaaaaaaaaa.

 

[ScottFern]

yes, they have been getting slower than when I first signed up couple months ago? I don't know if it would do me any good to call and complain ?

 

[electricJ]

Originally posted by: BamBam215
Are they growing too big too fast or are they purposely holding onto returned DVDs longer? Hm..

They did the same thing after about 6 months of subscribing with them. In fact, they even located a distribution center an hour from me (the other center I was getting ALL mine was 3 hours away) and it was still took a week after sending mine in before getting new ones. I have read over and over on other forums about this same occurrence, and many people do believe that their system recognizes people who return too quickly. For example, myself, I would usually get mine on Friday, then watch the 3 movies over the weekend, and immediately mail them back Monday. I really do think they purposely do this to prevent the excess cost of people over-using their system.

By the way, I cancelled soon after.

 

[Turkish]

Hmmm. I am on the 8 DVDs out at a time plan and I usually get my next set of DVDs around 4-5 days after I mail the old ones. Maybe my distro center is just quick. I've heard numerous complain about it though. I hope they don't go downhill cause I love them and hate Blockbuster.

 

[wiredspider]

Originally posted by: iwearnosox
Netflix moved their distribution centers into existing rebate processing centers to save money. I went to rent "Last of the Mohicans" and got a seagate rebate instead.

:laugh:

 

[Nocturnal]

Does anyone have a list of all the warehouses they have?

 

[waggy]

Originally posted by: electricJ

Originally posted by: BamBam215
Are they growing too big too fast or are they purposely holding onto returned DVDs longer? Hm..

They did the same thing after about 6 months of subscribing with them. In fact, they even located a distribution center an hour from me (the other center I was getting ALL mine was 3 hours away) and it was still took a week after sending mine in before getting new ones. I have read over and over on other forums about this same occurrence, and many people do believe that their system recognizes people who return too quickly. For example, myself, I would usually get mine on Friday, then watch the 3 movies over the weekend, and immediately mail them back Monday. I really do think they purposely do this to prevent the excess cost of people over-using their system.

By the way, I cancelled soon after.

yeap same here.

It was just getting to slow for me. It was not really worth the money.

 

[Turkish]

a good read on netflix

 

[Nitemare]

Originally posted by: Nocturnal
Does anyone have a list of all the warehouses they have?

The list on their site isn't accurate. According to their list there is no distribution center in NC, however I normally have a 2-day turnaround time because it goes to Greensboro(45 minutes away)