Is BFG offering a Bios Update for the 6800NU to enable some of the pure video features??

[Duvie]

As topic states....


DVDs play well not even using their fvcking program I will not pay 19.99 for....I am using WinDVD....Divx files are 25-35% Cpu usage...DVDs are 15-25% usage....

WMVHD = 90-100% I was playing "step into liquid" demo trailer.....

I have a nice email corresponedence with BFG where they basically told me to quit whining...I am getting the best 3d card, blah blah blah, you didn't buy a home theater card, blah blah blah, this can do everything the same as your 5800U, blah blah blah.....

I haven't responded asking about the bios update and if BFG has one available...

 

[MDE]

Uh, well you DID buy a home theater card based on the features Nvidia promised...

 

[Duvie]

Originally posted by: MDE
Uh, well you DID buy a home theater card based on the features Nvidia promised...

That is what I thought!!! I thought the onchip video processor was a major selling point for me...It said encoder /decoder chip.....I wasn't up with latest gaming cards so I already ordered it before I saw anandtech article and then was link to the video forum for that massive threadon the topic.


Do we want to see BFG's response???

 

[otispunkmeyer]

yes we want to see BFG's response....these guys are normally top notch on customer service...but sounds like they're telling to STFU and carry on like everything was normal

 

[LTC8K6]

I still can't believe people are willing to let this go.....

I just don't understand that.

 

[Megatomic]

Duvie, I'm sorry, I really am, that you're getting this kind of support from BFG but I have to say this: I did try to warn you before you got that card. The PVP is absolutely and totally broken and they know it. They are probably getting pissed at having customers asking them about a product they were duped into promoting...

 

[DAPUNISHER]

I wouldn't even buy into the bios update+MP10 patch+DVD Decoder bullshat just yet. How many fvckin' hoops are they going to make customers jump through to get even limited functionality from nv40?!? :disgust:

I traded my 6800GT OC away and since I don't have a pressing need for 'nix in a gaming box my next card will be ATi.

 

[Duvie]

I really wanted the quadro stuff anyways so it wasn't going to change my purchase at this time...I appreciated the being aware megatomic.

I want to see some people soft firexl their x800 XT and XL cards and I may have a reason to change. Other then that quadro Fxs plus AMDs are just about the best I can have for CAD.....


==========================================

BFG's response


Hello,

With regards to the implementation of the Pure Video technology,
nVidia finally outlined the direct feature sets available on each of
the appropriate video cards. Considering that your 5800U did
absolutley no processing of video, I would consider it highly unlikley
that it should playback files any better than the 6800, and certainly
not mpeg2's which the 6800 DOES offload to the card. There are no
"issues" with the 6800. What we advertised the card as being and
doing, is precisely what it does, and we stand behind our presentation
of the product.

I can understand your displeasure in this and your low opinion of the
6800, but with regards to it being "worthless" I should point out that
you have in your computer one of the best 3D ACCELLERATOR cards out on
the market right now. We at BFG have always been all about the gaming,
its what we do, its what we push our cards as being. Depending on if
you have the Ultra, the GT or the OC you have at least close to the
fastest 3d accellerator card out there, certainly the equal of the ATI
x800 card in its ability to render games at their utmost settings.
Should you decide that the card you have purchased is a worthless
piece of junk based upon one small, sideline capability which nVidia
improperly defined, you are turning a blind eye to the real cost and
value of the card. You didnt buy a home theatre card, you bought a 3D
graphics card, and quite frankly, it does its job excellently.

Should you need to reply to this message, please
include all previous correspondence in your
reply so that the technician can see what has
been done before.
--
Best regards,
Shiloh mailto:support@bfgtech.com

=========================================


Seems like they are lieing to me right here...it does not do what is advertised, or what is even listed on their webpage.

The fact is I believe my 5800U played the samw WMVHD without being 90-100% cpu...I remember doing a couple task on the desktop and no issues with playback. I can play it now stutter free but there has to be nothing else running period...

 

[nitromullet]

Originally posted by: LTC8K6
I still can't believe people are willing to let this go.....

I just don't understand that.

I just don't need it. The only reason I ever downloaded the "Step Into Liquid" trailer was from hearing about it in threads like this. I really didn't but my 6800GT for it's codec features. It does suck, however, for the people who did.

I traded my 6800GT OC away and since I don't have a pressing need for 'nix in a gaming box my next card will be ATi.

Doom3 runs nicely on Gentoo. Of course, it runs nicely on WinXP too...

Do ATi cards have a functioning codec? If not, are they cheaper? Do you get a discount for the lack of decent Linux support? I'm not sure I follow your logic to buy an ATi card over nVidia because nV has problems with their codec.

 

[DAPUNISHER]

Should you decide that the card you have purchased is a worthless
piece of junk based upon one small, sideline capability which nVidia
improperly defined, you are turning a blind eye to the real cost and
value of the card.

LMAO! Improperly defined? Intentionally vague and inaccurate explanations such as that aren't going to get them a pass on this one, wait&see

you are turning a blind eye

Talk about the pot calling the kettle black! :thumbsdown:

 

[LTC8K6]

ATI's core isn't broken, and ATI did not tout a huge feature that doesn't work. ATI doesn't make you pay for 22M transistors that aren't doing much of anything.

Personally, I tend to think it's just blind love of a company.

Even if I had only paid $100 for a card in this scenario, I would be trying to get my money back. I would also be hopping mad.

Fortunately I heard about it just as I was getting ready to buy a new card.

The only thing NV will understand is a hit in the wallet. You've got to stop buying the cards if you want to get anything done about it, imo.

That isn't going to happen, though. It's sad.

Not many other companies could get away with anything like this.

 

[LTC8K6]

After that little read regarding BFG, it's clear that NV should not be allowed to get away with this. It's clear that they knew exactly what they were doing here.

It's such a shame that NV has done this. My experience with the ti4400 led me to want another NV card for my new system, but it will be an ATI card.

 

[LTC8K6]

Has anyone tried to forward that response to someone higher up at BFG or even NV?

 

[DAPUNISHER]

nitromullet, My decision to purchase a card from ATi has nothing to do with what feature is or is not supported on ATI products. It is about not continuing to support a company that has failed to deliver on features they so heavily promoted their product as being capable of before the product was even available for purchase. Then taking a considerable number of months to "officially" announce it with a catchy name and redefined specifications. Even if they do get most the features working, in my case it is too little, too late. I will take my business elsewhere, and as I have used over 10k worth of nV based products for both myself and customer builds in just the last year or so, I feel that is a good way to express my displeasure. Obviously they will not be impacted by my boycott but based upon the feedback I read from other users, I will most assuredly be far from alone in my boycott


BTW, If ATi is promoting features for their products that they do not provide I would appreciate it if you could please provide the data, as I am unaware of any such instance at this time, thanks

 

[DAPUNISHER]

Originally posted by: LTC8K6
ATI's core isn't broken, and ATI did not tout a huge feature that doesn't work. ATI doesn't make you pay for 22M transistors that aren't doing much of anything.

Personally, I tend to think it's just blind love of a company.

Even if I had only paid $100 for a card in this scenario, I would be trying to get my money back. I would also be hopping mad.

Fortunately I heard about it just as I was getting ready to buy a new card.

The only thing NV will understand is a hit in the wallet. You've got to stop buying the cards if you want to get anything done about it, imo.

That isn't going to happen, though. It's sad.

Not many other companies could get away with anything like this.

Precisely! A boycott and class-action law suit are the best recourse for disgruntled consumers at this time.

 

[Duvie]

Were do we sign up......This boys need to be taught a lesson...

Even those fvckers at BFG should actually remove the lines of the onchip decoder and other referneces to HD playback decoding from their very own site selling these things....

I think anybody selling on this false pretenses should be listed as a defendant as well...

 

[ponyo]

I want to see the original email you wrote to BFG. BFG basically gave you the middle finger in response.

 

[DAPUNISHER]

better PM'd me thinks

 

[fbrdphreak]

Man, BFG was being serious a-holes. I don't care if the guy deserved it, you never talk to a customer like that. :roll: I'd get Shiloh's boss on the phone

 

[Duvie]

I like to know what he means by the 6800 "DOES offlad to card"....Does he mean the vid card is doing the work?? If so he makes my case cause my cpu usage is higher then it was playing pure DVDs now...IAccording to his logic I would see minimal cpu ssage cause the vid card is doing the work....


He is right about one thing....I didn't buy a home theater card. I guess ATI sells their 3d cards as gaming cards and the video functionaility is the bonus they give their customers....I bought the card for what I read at Nvidia and the BFG's site. It doesn't seem to deliver in certain areas...

 

[302efi]

On most of the 6800NU, GT's and Ultras boxes it says:

On-chip video processor

Its says nowhere that it costs extra to enable it !!!..and its still dont work right.

So we have 2 choices:

1. Keep are broken Nvidia 6800 cards

or

2. Go buy ATI X800 Pros, XTs and X850's.......WAIT!!!...We can't find these cards anywhere !!!!



What do we do???

 

[Rage187]

Bitch at Nvidia, BFG just sells what NV gave them.

 

[Duvie]

Originally posted by: Rage187
Bitch at Nvidia, BFG just sells what NV gave them.

Actually I have to bitch at both....

BFG has known now the official response yet they have not changed the owrding of anything...Therefore they are propagating it...

 

[Texsstar]

quote:

--------------------------------------------------------------------------------
you are turning a blind eye
--------------------------------------------------------------------------------

Talk about the pot calling the kettle black!

Dap LMAO you nailed that one on THE HEAD .

In my case I have been very happy with my BFG 6800 I didn't buy it for the PVP and have no need for the PVP. But I can understand why there are alot of people upset about this.

 

[impemonk]

man that sucks. But like Texsstar said, I am happy with my BFG 6800 OC. It performs like a chucky cheese lotto would.